Customer Imperative (acquired by Higher Logic)

📍 Charleston, United States🗓 Founded 2017💰 Last funded Jan 2019
IT Services and IT Consulting🌐 customerimperative.com
Website LinkedIn
Customer Imperative helps companies scale revenue by deploying customer success teams, processes and technology. With a deep focus on B2B SaaS, Customer Imperative serves CEOs, CROs, COOs and Customer Success leaders to help grow revenue faster while improving the customer experience. Companies that partner with us see immediate returns in revenue growth, customer retention and customer lifecycle management. We are a Gainsight certified partner for consulting, implementation and managed services. Here are some of the results we’ve driven over the last 18 months: - Developed a Customer Success program to increase retention and renewal rates at a $25MM company - Reorganized sales and customer success functions to increase customer upsell revenues at a $60MM company - Built customer segmentation and expansion campaign for a $150MM payments company - Defined client services and success organization for a rapidly growing $15MM software and services company - Created a customer success playbook to drive platform adoption for a $25MM software company - Developed the job specification for and supported the hiring of an SVP, Customer Success role for a $15MM software company - Supported acquisition due-diligence process for a $1B private equity fund We tailor our services to fit the needs of each client but also offer pre-packaged customer success engagements. Drop us a line to learn more: letschat@customerimperative.com (843) 790-5224
1
Total investors
1
Early stage
0
Mid stage
0
Late stage
2017
Founded

Investors

1 investors
All
Early stage
Mid stage
Late stage
Investor geography1 country
United States
1
Frequently asked questions
Who invested in Customer Imperative (acquired by Higher Logic)?
Customer Imperative (acquired by Higher Logic) has 1 investors on record on gritt.io, including 1 early-stage backers.
When did Customer Imperative (acquired by Higher Logic) last raise funding?
The most recent investment in Customer Imperative (acquired by Higher Logic) recorded on gritt.io was in January 2019.
When was Customer Imperative (acquired by Higher Logic) founded?
Customer Imperative (acquired by Higher Logic) was founded in 2017.
What industry is Customer Imperative (acquired by Higher Logic) in?
Customer Imperative (acquired by Higher Logic) operates in IT Services and IT Consulting. Find similar IT Services and IT Consulting investors on gritt.io.
Where is Customer Imperative (acquired by Higher Logic) based?
Customer Imperative (acquired by Higher Logic) is headquartered in Charleston, United States.