Atento

📍 Madrid, Spain🗓 Founded 1999👥 95,203 employees💰 Last funded Jun 2020
Outsourcing and Offshoring Consulting🌐 atento.com
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We are one of the worlds largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin America. Our offerings have expanded beyond the realms of traditional Business Process Outsourcing (BPO) to become front-runners in the transformative space of BTO. This evolution has been powered by the integration of AI and automation, emphasizing the enhancement of competitive edges through the lens of Customer Experience (CX) consulting. We are also one of the leading providers of nearshoring CRM BTO services for businesses operating in the United States. Since 1999, we have developed business models in 17 countries, employing approximately 110,000 people. Serving over 400 clients, we deliver a comprehensive suite of BTO CRM services across a multitude of channels. We specialize in tailored solutions that cater to diverse industry needs, blending our proprietary technologies with third-party platforms to cultivate authentic connections and lasting customer experiences. Our mission is to ensure every interaction is not just meaningful, but also enriching, contributing real value to our clients enterprises. Our commitment and service excellence have not gone unnoticed. Weve earned accolades from prominent industry analysts in various regions, including acknowledgments from Everest, Gartner, Frost & Sullivan, and ISG. On the corporate culture front, Forbes recognized us as one of the 100 best companies to work for in Spain for 2023, and the Great Place to Work® Institute consistently ranks us among the top 25 best global employers. Notably, we are the first in our sector to be awarded the ISO 56002 Certification for Innovation Management, an honor we have proudly maintained for three years running.
6
Total investors
1
Early stage
1
Mid stage
0
Late stage
1999
Founded

Investors

6 investors
All
Early stage
Mid stage
Late stage
Investor geography3 countries
Brazil
3
Spain
2
Portugal
1
Investor activity2000–2020 · investors recorded per year
2000120031201212018120202
Recent (last 2y)Earlier
Frequently asked questions
Who invested in Atento?
Atento has 6 investors on record on gritt.io, including 1 early-stage backers, 1 mid-stage.
When did Atento last raise funding?
The most recent investment in Atento recorded on gritt.io was in June 2020.
When was Atento founded?
Atento was founded in 1999.
What industry is Atento in?
Atento operates in Outsourcing and Offshoring Consulting. Find similar Outsourcing and Offshoring Consulting investors on gritt.io.
Where is Atento based?
Atento is headquartered in Madrid, Spain.