Terms of Service

Last updated 21 September 2026

1. Who you're contracting with

These Terms are between you and AMC SAS, [legal form], registered at 39 rue des vignes 75016 Paris France, company number RCS Paris 852 925 585 ("Gritt", "we", "us").

By creating an account or using gritt.io, you accept these Terms. If you don't accept them, don't use Gritt.

2. What Gritt does

Gritt helps founders raise money by:

• matching your company to investors in our database;
• helping you draft introductory emails, which you review and approve one by one — or, if you switch on auto-approve, which Gritt approves for you under your standing instruction (Section 5.1); and
• sending only approved emails, from your own email account, at your instruction.

Gritt is a tool. You are the sender. This distinction runs through the rest of this document, and Section 5 explains what it means for you.

3. Your account

You must be at least 18 and have authority to bind any company you sign up on behalf of. Keep your password secret. You are responsible for what happens under your account. Tell us immediately at [security@gritt.io] if you think someone else has access.

Give us accurate information. Gritt matches investors using what you tell us about your company; if that's wrong, the matches will be wrong.

4. Plans, billing and cancellation

• Paid plans are billed monthly in advance via Stripe. Prices are listed on our pricing page and are exclusive of any applicable VAT.
• Each plan includes a daily sending limit. Limits are enforced by us and are not transferable between days.
• You may cancel at any time. Cancellation takes effect at the end of your current billing period. You keep access until then.
• We do not give refunds for partial periods, except where the law requires it.
• We may change prices with 30 days' notice. Continuing to use Gritt after that means you accept the new price.

5. 🔴 Connecting your email — and what you're taking on

This is the most important section in these Terms. Please read it.

5.1 What you authorise

When you connect your Gmail, you grant Gritt permission to send email from your address on your behalf. We ask Google for the send-only permission (gmail.send) and nothing else. We cannot read your mailbox. Our Privacy Policy sets this out in detail.

You can withdraw this permission at any time, in Gritt or in your Google account settings.

Auto-approve. By default, nothing is sent until you have approved that specific email. If you switch on auto-approve, you give Gritt a standing instruction to approve, on your behalf, the emails it drafts for the investors in your plan, and to send them from your address — never more than your plan's daily limit, and only on business days. Auto-approve is off unless you turn it on. You can turn it off at any time, in one click; emails Gritt had approved and not yet sent then go back to your review queue. You can open and edit any email that has not been sent. An email sent under auto-approve is your email, exactly as if you had approved it yourself — Section 5.2 applies to it in full.

5.2 You are the sender. Not us.

Every email Gritt sends leaves your mailbox, carries your name, and comes from your address. In law and in fact, you are the sender of those emails, and you are responsible for them — their content, their recipients, and their consequences. Nothing is sent without your approval — given for that specific message, or through the auto-approve instruction in Section 5.1. If you use auto-approve, emails will go out that you have not read; you are still their sender, and still responsible for them.

Gritt provides the tool. Gritt does not decide who you contact or what you say to them.

5.3 What you must do

You must comply with the law that applies to the emails you send. Depending on where you and the recipient are, that will include some or all of:

• the GDPR and the ePrivacy rules (EU/UK) — including a recipient's absolute right to object to direct marketing;
• CAN-SPAM (US) — which requires accurate headers, a valid physical postal address, and a working opt-out;
• CASL (Canada);
• and equivalent laws elsewhere.

Specifically, you agree that you will:

• Honour every opt-out request, immediately. If an investor asks you to stop, stop. Every email Gritt sends already carries a one-click unsubscribe that suppresses the investor across the whole platform automatically; your duty here applies when an investor objects to you directly — for example, by replying. In that case, tell us at [privacy@gritt.io] so we can suppress them everywhere.
• Not misrepresent who you are, what your company does, or your traction.
• Not send anything false, misleading, defamatory, harassing, or unlawful.
• Contact investors only about a genuine investment opportunity in your own company. Gritt is not a marketing list.
• Comply with Google's own policies for the Gmail account you connect, including their Program Policies and bulk sender rules.

5.4 What you must not do

• Do not use Gritt to send bulk marketing, newsletters, product promotions, recruitment mail, or anything other than fundraising outreach for your own company.
• Do not send to addresses you obtained anywhere other than Gritt without a lawful basis of your own.
• Do not use another person's email account, or connect an account you're not authorised to use.
• Do not attempt to evade sending limits, rate limits, or suppression.

5.5 If you break this

We may suspend your sending or terminate your account immediately and without refund. We may also disconnect your Gmail. If your conduct causes us loss — including any claim, fine or penalty brought against us because of an email you sent — you agree to indemnify us for it.

Your Gmail account is your own. Misusing it can get it suspended by Google, and that is between you and Google.

6. 🔴 Data protection — we are joint controllers for the emails you send

6.1 Why this section exists

When you email an investor through Gritt, you and we jointly determine the purposes and means of that processing. You decide who to contact and what to say — whether you approve each email yourself or instruct Gritt to approve on your behalf (Section 5.1). We decide who is eligible to appear, how they are ranked, what limits apply, and we operate the system that transmits it.

Under Article 26 GDPR that makes us joint controllers for that processing. This section is the arrangement Article 26(1) requires us to have. Article 26(2) requires us to publish its essence to the people it affects, and we do — in Section 8 of our Privacy Policy.

6.2 Where the line falls

Joint control covers the act of contacting an investor through Gritt. It does not cover everything.

Gritt alone is controller for:

• building and maintaining the investor database — sourcing, enrichment, storage;
• publishing investor profiles on public pages of gritt.io;
• the matching and ranking that decides who appears in your plan;
• our own analytics, and your account data.

You have no say in any of that, and no responsibility for it.

You alone are controller for:

• anything you do with an investor's data outside Gritt — your CRM, your notes, your follow-ups;
• your relationship with an investor once they reply.

We are joint controllers for: the sending of an outreach email to an investor through Gritt.

6.3 Who is responsible for what

6.4 What you must do, and it is not optional

When an investor clicks the unsubscribe link in a Gritt email, we suppress them automatically and globally — you need do nothing. This section is about the other channel: an investor who objects to you directly.

• If an investor objects to you directly — replies "stop", "remove me", "don't contact me again", or anything to that effect — you must tell us at privacy@gritt.io without undue delay, and in any event within 72 hours.

  We cannot suppress someone we do not know about. Your silence would leave every other founder on the platform still able to contact them — and that is our breach as much as yours.

• Stop contacting them yourself, immediately.
• If we tell you an investor has objected or asked to be erased, delete any data you hold about them and do not contact them again.

6.5 An investor may come to either of us

Article 26(3): whatever this arrangement says, an investor may exercise every right against you or against us, at their choice. We cannot contract that away and neither can you.

We have designated ourselves as the contact point so that an investor only has to ask once. If one comes to you instead, follow 6.4.

7. Investor data — what you may and may not do with it

The investor information Gritt shows you is personal data about real people who did not give it to you. It is licensed to you for one purpose only: contacting them about investing in your company.

You may not:

• scrape or harvest it, or copy or export it in bulk by any means other than Gritt's own export feature — which exists to help you run your own raise, and is subject to the limits in Section 8;
• resell, republish, share or redistribute it, in whole or in part;
• add it to a CRM, a mailing list, or any other system, except to record your own contact with an investor you have actually reached;
• use it to build, enrich or verify any database, list, product or dataset — yours or anyone else's;
• use it after your account ends.

You must: delete any investor data in your possession if we tell you an investor has objected or asked to be erased. We will tell you if that applies to someone you have contacted.

Breach of this section is a material breach and we will terminate your account for it.

8. 🔴 Acceptable use — and no automated access

Gritt is built for founders raising money for their own company, working through the product themselves. It is not a data source, and the investor data in it belongs to real people (Section 7).

8.1 The basics

Don't attack, probe, overload or reverse-engineer the service. Don't try to access anyone else's account or data.

8.2 No automated access

You may not access or use Gritt by automated means. That includes, without limitation:

• bots, scrapers, crawlers, scripts, macros, browser extensions, and headless or remotely controlled browsers that load pages, run searches, reveal or copy contact details, trigger exports or generate emails without a person performing each action;
• calling our APIs, or those of our providers, other than through the Gritt website in normal use;
• rotating or disguising IP addresses, devices, accounts or any other identifier in order to avoid a limit;
• circumventing, or attempting to circumvent, any usage limit, rate limit, challenge, paywall or other technical control;
• letting anyone else do any of these things with your account.

Search engines and other crawlers may index our public pages as our robots.txt allows. That permission never extends to anything behind a login.

8.3 Fair-use limits

To stop investor data being extracted in bulk, we apply usage limits to every account, on every plan. Today they include a maximum of 10 list exports per day, and 1,000 investors per export, together with limits on how quickly profiles, contact details and AI-written emails can be requested. The product tells you when you reach one.

We may change these limits, and add others, at any time and without notice, where we think it necessary to protect the people in our database or the service. A limit is a ceiling, not an allowance: automation that stays just beneath one is still a breach of Section 8.2.

8.4 How we enforce this

We monitor how the service is used — the volume, speed and pattern of requests — to detect automated access and bulk extraction. Our Privacy Policy explains this.

If we reasonably believe an account is being used in breach of this Section, we may, without notice: slow it down, require verification, suspend exports or access to contact details, suspend the account, or terminate it under Section 14.

Breach of this Section is a material breach. Where we terminate for it, fees already paid are not refunded, you must delete everything you extracted (Section 7), and the indemnity in Section 13 applies to whatever you did with it.

9. Our intellectual property

Gritt, its software, its design and its database structure are ours. These Terms give you a limited, revocable, non-exclusive, non-transferable right to use the service. Nothing more.

Your company information, your pitch and your email content remain yours. You grant us the licence needed to operate the service for you — matching, drafting, sending, and displaying your own history back to you.

10. 🔴 No guarantee of investment

Gritt does not guarantee that you will raise money, receive a reply, get a meeting, or reach any particular investor.

• We are not an investment adviser, a broker, a placement agent, or a financial intermediary. We do not solicit investment on your behalf, and we take no fee, commission or carry on any money you raise.
• Investor matching is based on data and models that are imperfect. Records can be out of date, incomplete or wrong.
• Deliverability depends on Google, on spam filters, and on your own domain reputation — none of which we control.
• Nothing in Gritt is legal, tax or financial advice.

Raising money is your responsibility. Complying with securities law when you solicit investment is also your responsibility.

11. Service availability

We aim to keep Gritt available but do not promise uninterrupted service. We may change, suspend or discontinue features. If we discontinue something material, we'll give you reasonable notice.

The service is provided "as is", without warranties of any kind, to the fullest extent the law allows.

12. Limitation of liability

To the fullest extent permitted by law:

• We are not liable for lost profits, lost funding, lost opportunities, lost data, reputational harm, or any indirect or consequential loss.
• Our total liability to you, for everything, in any 12-month period, is capped at the amount you paid us in the 12 months before the claim — or €100, whichever is greater.

Nothing here excludes liability that cannot lawfully be excluded — including for death, personal injury, fraud, or our gross negligence.

13. Indemnity

You will indemnify us against any claim, loss, fine or cost arising from: the emails you sent; your use of investor data; your breach of these Terms; or your breach of any law.

14. Termination

You may close your account at any time.

We may suspend or terminate you if you breach these Terms, if we're required to by law, or if your use puts the service or other users at risk. On termination we delete your data as set out in our Privacy Policy.

15. Changes to these Terms

We'll post changes here and update the date. For material changes we'll email you at least 30 days before they take effect. Continuing to use Gritt after that means you accept them.

16. Law and disputes

These Terms are governed by French law. Disputes go to the courts of Paris, France.

If you're a consumer, this doesn't remove any protection you have under the mandatory law of your country of residence.

17. Contact

AMC SAS · 39 rue des vignes 75016 Paris France · [contact@gritt.io]