Terms of Service
- 1. Who you're contracting with
- 2. What Gritt does
- 3. Your account
- 4. Plans, billing and cancellation
- 5. ๐ด Connecting your email โ and what you're taking on
- 6. ๐ด Data protection โ we are joint controllers for the emails you send
- 7. Investor data โ what you may and may not do with it
- 8. Acceptable use
- 9. Our intellectual property
- 10. ๐ด No guarantee of investment
- 11. Service availability
- 12. Limitation of liability
- 13. Indemnity
- 14. Termination
- 15. Changes to these Terms
- 16. Law and disputes
- 17. Contact
1. Who you're contracting with
These Terms are between you and AMC SAS, [legal form], registered at 39 rue des vignes 75016 Paris France, company number RCS Paris 852 925 585 ("Gritt", "we", "us").
By creating an account or using gritt.io, you accept these Terms. If you don't accept them, don't use Gritt.
2. What Gritt does
Gritt helps founders raise money by:
- matching your company to investors in our database;
- helping you draft introductory emails; and
- sending those emails from your own email account, at your instruction.
Gritt is a tool. You are the sender. This distinction runs through the rest of this document, and Section 5 explains what it means for you.
3. Your account
You must be at least 18 and have authority to bind any company you sign up on behalf of. Keep your password secret. You are responsible for what happens under your account. Tell us immediately at [security@gritt.io] if you think someone else has access.
Give us accurate information. Gritt matches investors using what you tell us about your company; if that's wrong, the matches will be wrong.
4. Plans, billing and cancellation
- Paid plans are billed monthly in advance via Stripe. Prices are listed on our pricing page and are exclusive of any applicable VAT.
- Each plan includes a daily sending limit. Limits are enforced by us and are not transferable between days.
- You may cancel at any time. Cancellation takes effect at the end of your current billing period. You keep access until then.
- We do not give refunds for partial periods, except where the law requires it.
- We may change prices with 30 days' notice. Continuing to use Gritt after that means you accept the new price.
5. ๐ด Connecting your email โ and what you're taking on
This is the most important section in these Terms. Please read it.
5.1 What you authorise
When you connect your Gmail, you grant Gritt permission to send email from your address on your behalf. We ask Google for the send-only permission (gmail.send) and nothing else. We cannot read your mailbox. Our Privacy Policy sets this out in detail.
You can withdraw this permission at any time, in Gritt or in your Google account settings.
5.2 You are the sender. Not us.
Every email Gritt sends leaves your mailbox, carries your name, and comes from your address. In law and in fact, you are the sender of those emails, and you are responsible for them โ their content, their recipients, and their consequences.
Gritt provides the tool. Gritt does not decide who you contact or what you say to them.
5.3 What you must do
You must comply with the law that applies to the emails you send. Depending on where you and the recipient are, that will include some or all of:
- the GDPR and the ePrivacy rules (EU/UK) โ including a recipient's absolute right to object to direct marketing;
- CAN-SPAM (US) โ which requires accurate headers, a valid physical postal address, and a working opt-out;
- CASL (Canada);
- and equivalent laws elsewhere.
Specifically, you agree that you will:
- Honour every opt-out request, immediately. If an investor asks you to stop, stop. Tell us at [privacy@gritt.io] so we can suppress them across the whole platform.
- Not misrepresent who you are, what your company does, or your traction.
- Not send anything false, misleading, defamatory, harassing, or unlawful.
- Contact investors only about a genuine investment opportunity in your own company. Gritt is not a marketing list.
- Comply with Google's own policies for the Gmail account you connect, including their Program Policies and bulk sender rules.
5.4 What you must not do
- Do not use Gritt to send bulk marketing, newsletters, product promotions, recruitment mail, or anything other than fundraising outreach for your own company.
- Do not send to addresses you obtained anywhere other than Gritt without a lawful basis of your own.
- Do not use another person's email account, or connect an account you're not authorised to use.
- Do not attempt to evade sending limits, rate limits, or suppression.
5.5 If you break this
We may suspend your sending or terminate your account immediately and without refund. We may also disconnect your Gmail. If your conduct causes us loss โ including any claim, fine or penalty brought against us because of an email you sent โ you agree to indemnify us for it.
Your Gmail account is your own. Misusing it can get it suspended by Google, and that is between you and Google.
6. ๐ด Data protection โ we are joint controllers for the emails you send
6.1 Why this section exists
When you email an investor through Gritt, you and we jointly determine the purposes and means of that processing. You decide who to contact and what to say. We decide who is eligible to appear, how they are ranked, what limits apply, and we operate the system that transmits it.
Under Article 26 GDPR that makes us joint controllers for that processing. This section is the arrangement Article 26(1) requires us to have. Article 26(2) requires us to publish its essence to the people it affects, and we do โ in Section 8 of our Privacy Policy.
6.2 Where the line falls
Joint control covers the act of contacting an investor through Gritt. It does not cover everything.
Gritt alone is controller for:
- building and maintaining the investor database โ sourcing, enrichment, storage;
- publishing investor profiles on public pages of gritt.io;
- the matching and ranking that decides who appears in your plan;
- our own analytics, and your account data.
You have no say in any of that, and no responsibility for it.
You alone are controller for:
- anything you do with an investor's data outside Gritt โ your CRM, your notes, your follow-ups;
- your relationship with an investor once they reply.
We are joint controllers for: the sending of an outreach email to an investor through Gritt.
6.3 Who is responsible for what
| Obligation | Responsible |
|---|---|
| Informing investors their data is processed (Art. 13โ14) | Gritt, via our Privacy Policy |
| Being the contact point for investors | Gritt โ privacy@gritt.io |
| Access, rectification, erasure, restriction, objection (Art. 15โ22) | Gritt |
| Suppressing an investor who objects | Gritt โ globally, across every founder on the platform |
| Lawful basis for contacting a given investor | Both โ us for eligibility and matching, you for the decision to contact and for what you say |
| The content of the email | You |
| Security of the sending infrastructure | Gritt |
| Security of your own Gmail account | You |
| Records of processing (Art. 30) | Each of us, for our own part |
6.4 What you must do, and it is not optional
If an investor objects to you directly โ replies "stop", "remove me", "don't contact me again", or anything to that effect โ you must tell us at privacy@gritt.io without undue delay, and in any event within 72 hours.
We cannot suppress someone we do not know about. Your silence would leave every other founder on the platform still able to contact them โ and that is our breach as much as yours.
- Stop contacting them yourself, immediately.
- If we tell you an investor has objected or asked to be erased, delete any data you hold about them and do not contact them again.
6.5 An investor may come to either of us
Article 26(3): whatever this arrangement says, an investor may exercise every right against you or against us, at their choice. We cannot contract that away and neither can you.
We have designated ourselves as the contact point so that an investor only has to ask once. If one comes to you instead, follow 6.4.
7. Investor data โ what you may and may not do with it
The investor information Gritt shows you is personal data about real people who did not give it to you. It is licensed to you for one purpose only: contacting them about investing in your company.
You may not:
- export, scrape, copy, resell, republish or redistribute it;
- add it to a CRM, a mailing list, or any other system, except to record your own contact with an investor you have actually reached;
- use it to build a competing product or dataset;
- use it after your account ends.
You must: delete any investor data in your possession if we tell you an investor has objected or asked to be erased. We will tell you if that applies to someone you have contacted.
Breach of this section is a material breach and we will terminate your account for it.
8. Acceptable use
Don't attack, probe, overload or reverse-engineer the service. Don't use automated means to access it beyond what we provide. Don't try to access anyone else's account or data.
9. Our intellectual property
Gritt, its software, its design and its database structure are ours. These Terms give you a limited, revocable, non-exclusive, non-transferable right to use the service. Nothing more.
Your company information, your pitch and your email content remain yours. You grant us the licence needed to operate the service for you โ matching, drafting, sending, and displaying your own history back to you.
10. ๐ด No guarantee of investment
Gritt does not guarantee that you will raise money, receive a reply, get a meeting, or reach any particular investor.
- We are not an investment adviser, a broker, a placement agent, or a financial intermediary. We do not solicit investment on your behalf, and we take no fee, commission or carry on any money you raise.
- Investor matching is based on data and models that are imperfect. Records can be out of date, incomplete or wrong.
- Deliverability depends on Google, on spam filters, and on your own domain reputation โ none of which we control.
- Nothing in Gritt is legal, tax or financial advice.
Raising money is your responsibility. Complying with securities law when you solicit investment is also your responsibility.
11. Service availability
We aim to keep Gritt available but do not promise uninterrupted service. We may change, suspend or discontinue features. If we discontinue something material, we'll give you reasonable notice.
The service is provided "as is", without warranties of any kind, to the fullest extent the law allows.
12. Limitation of liability
To the fullest extent permitted by law:
- We are not liable for lost profits, lost funding, lost opportunities, lost data, reputational harm, or any indirect or consequential loss.
- Our total liability to you, for everything, in any 12-month period, is capped at the amount you paid us in the 12 months before the claim โ or โฌ100, whichever is greater.
Nothing here excludes liability that cannot lawfully be excluded โ including for death, personal injury, fraud, or our gross negligence.
13. Indemnity
You will indemnify us against any claim, loss, fine or cost arising from: the emails you sent; your use of investor data; your breach of these Terms; or your breach of any law.
14. Termination
You may close your account at any time.
We may suspend or terminate you if you breach these Terms, if we're required to by law, or if your use puts the service or other users at risk. On termination we delete your data as set out in our Privacy Policy.
15. Changes to these Terms
We'll post changes here and update the date. For material changes we'll email you at least 30 days before they take effect. Continuing to use Gritt after that means you accept them.
16. Law and disputes
These Terms are governed by French law. Disputes go to the courts of Paris, France.
If you're a consumer, this doesn't remove any protection you have under the mandatory law of your country of residence.
17. Contact
AMC SAS ยท 39 rue des vignes 75016 Paris France ยท [contact@gritt.io]