2
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0
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1
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1
Late stage
6y
Years active
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Board Member
Jun 2020
Improve organizational communications. Improve productivity. Improve your culture.
To help you achieve more in your organization, First Source Consulting closes the gap between your existing conditions and the conditions you desire. First Source adds value by focusing on your people with an outside perspective and accurately facilitating and guiding their development. We impact the progression of your goals. Gain actionable solutions now that will help you achieve more long term.
Board Member
Mar 2020
Ask us how our pre-arrival and on-property experiences will help your boutique hotel increase TREV today.
How much does it cost you to get each booking?
Well once you spent all that, how are you making sure you get back that multiplied by 10 from each guest?
If you aren't putting upgrade offers, available services, and F&B offerings in front of each guest as soon as they book, you are missing the majority of that revenue...but you already know that.
At beckn. we help you maximize revenue from each guest through our pre-arrival experience. Then we follow that up by putting digital ordering, directly to your restaurants, right in the palm of guests hands. They can get that Starbucks or McDonalds in the morning or they can try what you've crafted for them instead and more will, now that it's the easiest option.
What are the most common requests to your front desk?
The answer to this question lets you anticipate these requests and optimize your process.
How long does it take for staff to respond to guest requests?
This answer will let you decide as an organization what level of service you want to provide, and create SOP’s that staff can follow.
Which of your services are guests the most interested in?
This answer lets you offer more of what guests are interested in and less of what they aren’t. That increases revenue per guest.
Answer these and many other questions you haven't even thought of yet about guest behavior with beckon. XMS.
Experience · 2 entries
All (2)
Investments (2)
Board (2)
2020
Board Member
Jun 2020
Improve organizational communications. Improve productivity. Improve your culture.
To help you achieve more in your organization, First Source Consulting closes the gap between your existing conditions and the conditions you desire. First Source adds value by focusing on your people with an outside perspective and accurately facilitating and guiding their development. We impact the progression of your goals. Gain actionable solutions now that will help you achieve more long term.
Board Member
Mar 2020
Ask us how our pre-arrival and on-property experiences will help your boutique hotel increase TREV today.
How much does it cost you to get each booking?
Well once you spent all that, how are you making sure you get back that multiplied by 10 from each guest?
If you aren't putting upgrade offers, available services, and F&B offerings in front of each guest as soon as they book, you are missing the majority of that revenue...but you already know that.
At beckn. we help you maximize revenue from each guest through our pre-arrival experience. Then we follow that up by putting digital ordering, directly to your restaurants, right in the palm of guests hands. They can get that Starbucks or McDonalds in the morning or they can try what you've crafted for them instead and more will, now that it's the easiest option.
What are the most common requests to your front desk?
The answer to this question lets you anticipate these requests and optimize your process.
How long does it take for staff to respond to guest requests?
This answer will let you decide as an organization what level of service you want to provide, and create SOP’s that staff can follow.
Which of your services are guests the most interested in?
This answer lets you offer more of what guests are interested in and less of what they aren’t. That increases revenue per guest.
Answer these and many other questions you haven't even thought of yet about guest behavior with beckon. XMS.
