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S
Board Member
2019
At Stella Connect, we believe a more engaged front-line team drives higher performance. Our SaaS platform leverages humanized customer feedback and real-time QA and coaching modules to do just that.
Our clients like Mercedes Benz, Williams Sonoma, Warby Parker, AXA, and Walmart use that data to:
- Gain visibility into performance
- Improve coaching and QA
- Create a higher performing support team and better customer experience
- Reward agents and encourage ownership
- Drive consistency across teams
Experience · 1 entries
All (1)
Investments (1)
Board (1)
2019
S
Board Member
2019
At Stella Connect, we believe a more engaged front-line team drives higher performance. Our SaaS platform leverages humanized customer feedback and real-time QA and coaching modules to do just that.
Our clients like Mercedes Benz, Williams Sonoma, Warby Parker, AXA, and Walmart use that data to:
- Gain visibility into performance
- Improve coaching and QA
- Create a higher performing support team and better customer experience
- Reward agents and encourage ownership
- Drive consistency across teams