6
Total investments
1
Early stage
0
Mid stage
1
Late stage
10y
Years active
Portfolio
2 investments · sorted by recency
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Board Observer
May 2019
At Puzzel, we fundamentally believe that fantastic customer experiences shouldn’t have to be complicated. This is why we built Europe’s leading CX platform that helps businesses like yours deliver first-class customer service to every customer. Awarded the Most Innovative Company in 2023, our CX platform combines contact centre, self-service and AI capabilities, offering a single platform to resolve all automated and human-led interactions in a simple, efficient way – delighting every customer. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. The Puzzel CX platform is loved by agents and trusted by contact centre leaders.
Board Member
Jan 2018
Talkwalker is the #1 Consumer Intelligence Acceleration platform for brands to drive business impact and revenue. Recognized as a Leader in Consumer Intelligence and Social Listening, our platform combines a multitude of internal and external data sources with AI powered by Blue Silk™ technology, for the most expansive view of consumers.
Our Activate professional services team can augment, accelerate, or fully service brands’ insights needs to increase their ROI from our platform. With offices around the globe, we help over 2,500 brands maximize profits with actionable consumer intelligence.
To learn more about us, visit our blog (blog.talkwalker.com), or join the conversation on Twitter (@Talkwalker).
Experience · 8 entries
All (8)
Investments (6)
Board (6)
2022
Board Observer
Sep 2022
Marcura is the company behind several of the leading solutions and brands that are streamlining processes in the maritime industry.
Our 8 solutions include: DA-Desk, PortLog, and MarTrust.
For the last 21 years, we’ve been developing a series of innovative software solutions and platforms that have been digitally transforming our part of the massive maritime market.
We’re now nearly 800 people, based in multiple countries, who all operate with an “our customers come first” philosophy.
We work closely with our global customers and partners to develop innovative solutions to everyday industry challenges, and together raise standards along the way.
Founded in 2001 on the principles of independence and transparency, we are headquartered in Dubai, but are fully global in everything we do.
We have 8 primary solutions including:
DA-Desk: the best in class disbursement accounts software, including a payments system, which comes with compliance built-in as standard
MarTrust: a "built specially for marine" payments platform for crew, Masters and suppliers.
Today, we have over 650 customers, making over $10bn of payments on behalf of customers every year, and employ nearly 800 team members – all committed to supporting the front-line of the maritime industry.
United in our vision to support maritime professionals in being the best at what they do, Marcura is pioneering new ways to transform compliance, transparency and efficiency in shipping.
Building value through standardisation, data-driven decision making and integration of new technologies, Marcura is driving the era of digitisation across the seas.
Wed love to talk with you about how we can help on your digitisation journey.
For more information, and to request a demo of any of our products, please visit www.marcura.com
Marcuras network is fully global.
2021
Board Observer
Jul 2021
Power your entire eCommerce operation – full inventory management from promotion on hundreds of marketplaces, to order management to warehouse management with full control of shipping orchestration – from a single, centralised platform.
Board Observer
Feb 2021
Lengow is the e-commerce automation solution that helps brands and distributors improve their performance, automate their business processes, and grow internationally. The Lengow platform is the key to strong profitability and visibility for products sold by online retailers around the world on all distribution channels: marketplaces, comparison shopping engines, affiliate platforms and display/retargeting platforms. Since 2009, Lengow has integrated more than 200 marketplaces and 1,400 channels into its solution to provide a powerful platform to its 4,900 brands and retailers in 64 countries.
To catch the latest e-commerce news and e-marketing tips, check out our blog:
blog.lengow.com
Join us!
lengow.workable.com
2019
Board Observer
May 2019
At Puzzel, we fundamentally believe that fantastic customer experiences shouldn’t have to be complicated. This is why we built Europe’s leading CX platform that helps businesses like yours deliver first-class customer service to every customer. Awarded the Most Innovative Company in 2023, our CX platform combines contact centre, self-service and AI capabilities, offering a single platform to resolve all automated and human-led interactions in a simple, efficient way – delighting every customer. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. The Puzzel CX platform is loved by agents and trusted by contact centre leaders.
2018
Board Member
Jan 2018
Talkwalker is the #1 Consumer Intelligence Acceleration platform for brands to drive business impact and revenue. Recognized as a Leader in Consumer Intelligence and Social Listening, our platform combines a multitude of internal and external data sources with AI powered by Blue Silk™ technology, for the most expansive view of consumers.
Our Activate professional services team can augment, accelerate, or fully service brands’ insights needs to increase their ROI from our platform. With offices around the globe, we help over 2,500 brands maximize profits with actionable consumer intelligence.
To learn more about us, visit our blog (blog.talkwalker.com), or join the conversation on Twitter (@Talkwalker).
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Investment activity
2016–2022 · 6 investments
Recent (last 2 years)Earlier
