Thomas Vagner

Karla transforms your post-purchase experience into your love brand’s #1 retention channel by providing delivery transparency, proactive communication via whatsapp & email and the best possible branded customer journey. Key benefits include higher retention rates, increased upselling, enhanced activation and brand awareness, and lower customer support costs by avoiding “where is my order” (WISMO) inquiries. Furthermore, Karla Care protects your customer happiness in case of delivery issues by providing 100% reimbursements for parcel theft, loss or delays and best possible claims resolution experience. Get the lastest Karla updates and industry insights here: https://52b71j64xq2.typeform.com/to/eEGofAmB

Karla transforms your post-purchase experience into your love brand’s #1 retention channel by providing delivery transparency, proactive communication via whatsapp & email and the best possible branded customer journey. Key benefits include higher retention rates, increased upselling, enhanced activation and brand awareness, and lower customer support costs by avoiding “where is my order” (WISMO) inquiries. Furthermore, Karla Care protects your customer happiness in case of delivery issues by providing 100% reimbursements for parcel theft, loss or delays and best possible claims resolution experience. Get the lastest Karla updates and industry insights here: https://52b71j64xq2.typeform.com/to/eEGofAmB

Klarna – The smarter way to shop and pay Klarna is the AI-powered global payments and commerce network, on a mission to make shopping smarter and more flexible. Trusted by over 118m+ million shoppers, Klarna processes 3.4m million transactions daily, providing payment solutions that empower consumers and drive merchant growth. With Klarna, shoppers have the freedom to pay their way—in full, later, or through financing—providing flexibility while seamlessly connecting merchants with high-intent shoppers driving conversions and customer satisfaction. More than 966k merchant partners—including Uber, H&M, Saks, Sephora, Macy’s, IKEA, Expedia Group, Nike, and Airbnb—leverage Klarna’s payment options, and marketing solutions to enhance the shopping experience and build long-term customer loyalty. From payments to personalized shopping, Klarna is shaping the future of commerce. Klarna was founded in Stockholm, Sweden and now has offices in Stockholm, London, New York, Berlin and many more. We offer products and services to consumers and retailers within payments, social shopping, and personal finances. Learn more at Klarna.com

Rocket Internet incubates, builds and operationally develops internet-based business models. It provides operational support to its companies and helps them scale internationally. Besides, it strategically invests in complementary internet and technology companies globally to build out its network. Rocket Internets companies are active in a large number of countries around the world. For further information please visit www.rocket-internet.com. Careers: due to an increased number of fraud cases, please note we only accept job applications via online forms on our website www.rocket-internet.com, LinkedIn Jobs, SmartRecruiters Careers, or via recruitment@rocket-internet.com Any job offers/recruitment related communication sent from domains other than rocket-internet.com or rocket-internet.de have no connection to Rocket Internet SE.