Steve Towers, Acxc, Cppc, Ceo

Parallel’s mission is to simplify inclusive betterment of business at scale through software that is beautiful, light and easy to use. Colorado-based Parallel is committed to helping teams execute flawlessly.

Parallel’s mission is to simplify inclusive betterment of business at scale through software that is beautiful, light and easy to use. Colorado-based Parallel is committed to helping teams execute flawlessly.

We have to get scientific about the Customer Experience - that is our ethos. The worlds leading High Performance Organizations go beyond subjective emotional feedback from customers. They rely on objective rationale measures based around the principles of the Customer Experience Rating. You can review our MO at http://www.cxrating.com We combines more than 700 years collective experience the top corporates on the planet. We advise, counsel and motivate organizations to introduce science into their thinking processes leading to enhanced customer satisfaction, lower costs and growth in revenues. And of course we put our money where our mouth is - we guarantee that.

BPM Partners is the leading independent authority on business performance management (BPM) solutions. The company helps organizations address their budgeting, planning, financial reporting, regulatory compliance, profitability optimization, key performance indicator (KPI) development, and operational performance challenges with vendor-neutral experts who can guide companies through their BPM initiatives from start to finish while both reducing risk and minimizing costs. BPM Partners has specialized packages that lead clients through project justification, requirements definition, vendor selection and deployment of departmental or enterprise-wide BPM or business intelligence (BI) systems. For further details, go to http://www.bpmpartners.com.

BPG celebrated its 26th birthday in September 2018. Who are the BPG and what do we do? Founded in 1992, the Business Performance Group has spent the last 24 years travelling the world working with and learning from some of the world's best known and top performing companies. BPG is widely known and respected for its expert trainers, coaches and consultants who have had individual successful careers. Many of whom are published authors and well known thought leaders. Customer experience pioneer and best selling author Steve Towers said "This is a turning point in the customer experience field. Customers have started to make buying and loyalty decisions based solely on customer experience and companies are starting to realise that customer experience is their main differentiator. These companies are also starting to realise that in order to make a real, tangible and lasting change they sometimes need outside help from people who have been there and done it all over the world, people who have worked with and learned from the best."​ Foundations for Customer Centricity author, James Dodkins added "After working all over the world with the corporate elite we realised that there needs to be a shake up in order to further customer experience and centricity within the UK & Europe. Adding our Accredited Customer Experience (ACX) Training & Certification program to our Certified Process Professional (CPP) training we're excited to take the customer experience knowledge that has traditionally been kept behind the closed doors of the world's best performing companies and share it with a much wider market."​ www.bpgroup.org

BPG celebrated its 26th birthday in September 2018. Who are the BPG and what do we do? Founded in 1992, the Business Performance Group has spent the last 24 years travelling the world working with and learning from some of the world's best known and top performing companies. BPG is widely known and respected for its expert trainers, coaches and consultants who have had individual successful careers. Many of whom are published authors and well known thought leaders. Customer experience pioneer and best selling author Steve Towers said "This is a turning point in the customer experience field. Customers have started to make buying and loyalty decisions based solely on customer experience and companies are starting to realise that customer experience is their main differentiator. These companies are also starting to realise that in order to make a real, tangible and lasting change they sometimes need outside help from people who have been there and done it all over the world, people who have worked with and learned from the best."​ Foundations for Customer Centricity author, James Dodkins added "After working all over the world with the corporate elite we realised that there needs to be a shake up in order to further customer experience and centricity within the UK & Europe. Adding our Accredited Customer Experience (ACX) Training & Certification program to our Certified Process Professional (CPP) training we're excited to take the customer experience knowledge that has traditionally been kept behind the closed doors of the world's best performing companies and share it with a much wider market."​ www.bpgroup.org