Steven Koch

We are an award winning consumer experience agency, connecting brands and consumers creating innovative experiences to drive authentic interactions. From household names to establishing startups, we excite and engage consumers, delivering strategic creative solutions that help brands stand out in ever-changing landscapes and environments. Battling to stand out? In todays world, customer experience is everything. Positive brand experiences foster loyalty, drive advocacy, and can lead to increased sales and brand recognition. We can help you navigate through the noise by creating impactful and considered experiences to grow your audience. https://www.seventytwo.group

Retail+ enables brands to manage marketing content adaptation and deployment across global brand digital infrastructure. Maximising global campaign visibility, customer engagement, conversion while reducing operational costs and resource management. Brands can use Retail+ to digitise the entire shopper journey to the point of purchase in the real world. Automate personalised content and promotions across a global retail network with our AI engine to optimise customer conversion.

A marketplace for independent shops to sell online and offer same day delivery. Independent stores and the high street need to innovate and adapt to compete with national chains, supermarkets and e-commerce giants such as Amazon. We believe by bringing independents together on to one platform and providing a fast same-day delivery infrastructure they can compete on both choice and convenience. 1,563 STORES 42,255 PRODUCTS 82% ORGANIC GROWTH Local independent convenience stores generate £44.7b in the UK alone. 70% of Britons say they prefer to shop online due to the convenience of choice and delivery. Something that massively differentiates us from competitors in the delivery space is our ability to provide consolidated deliveries from multiple stores. Enabling us to both operate rurally and get economies of scale as order numbers increase which is impossible for any existing on-demand local delivery platforms.

Dusty Country is a collection of unique countryside retreats on our family farm in Cambridgeshire. From the opulent 1920s Circus Wagon to the historic 1945 BoatShack, each blends heritage, comfort, and romance. Nestled among a meadow and woodland, both retreats have their own outdoor space for peace and seclusion. Guests can meet our farm animals or book special experiences such as private farm tours and romantic professional photoshoots.

We are an award winning consumer experience agency, connecting brands and consumers creating innovative experiences to drive authentic interactions. From household names to establishing startups, we excite and engage consumers, delivering strategic creative solutions that help brands stand out in ever-changing landscapes and environments. Battling to stand out? In todays world, customer experience is everything. Positive brand experiences foster loyalty, drive advocacy, and can lead to increased sales and brand recognition. We can help you navigate through the noise by creating impactful and considered experiences to grow your audience. https://www.seventytwo.group

Retail+ enables brands to manage marketing content adaptation and deployment across global brand digital infrastructure. Maximising global campaign visibility, customer engagement, conversion while reducing operational costs and resource management. Brands can use Retail+ to digitise the entire shopper journey to the point of purchase in the real world. Automate personalised content and promotions across a global retail network with our AI engine to optimise customer conversion.

A marketplace for independent shops to sell online and offer same day delivery. Independent stores and the high street need to innovate and adapt to compete with national chains, supermarkets and e-commerce giants such as Amazon. We believe by bringing independents together on to one platform and providing a fast same-day delivery infrastructure they can compete on both choice and convenience. 1,563 STORES 42,255 PRODUCTS 82% ORGANIC GROWTH Local independent convenience stores generate £44.7b in the UK alone. 70% of Britons say they prefer to shop online due to the convenience of choice and delivery. Something that massively differentiates us from competitors in the delivery space is our ability to provide consolidated deliveries from multiple stores. Enabling us to both operate rurally and get economies of scale as order numbers increase which is impossible for any existing on-demand local delivery platforms.

Dusty Country is a collection of unique countryside retreats on our family farm in Cambridgeshire. From the opulent 1920s Circus Wagon to the historic 1945 BoatShack, each blends heritage, comfort, and romance. Nestled among a meadow and woodland, both retreats have their own outdoor space for peace and seclusion. Guests can meet our farm animals or book special experiences such as private farm tours and romantic professional photoshoots.

Established in 1998, Play Retail evolved from inception to become the first company in Australia to offer totally integrated, retail-dedicated specialist solutions to blue chip retail companies offering strategic consultation, operational excellence, visual merchandising services, training & development, and management of highly motivated performance focused retail teams on a national basis. Play Retail has comprehensive knowledge of managing and developing stores and leading staff and sales teams in sectors like fashion, footwear, cosmetics, accessories, jewellery, small appliance and consumer electronics. We deliver to our client’s dedicated and managed field, store and concession teams as if they were your own. Play Retails capacity to manage operations on behalf of our clients provides brands with cutting edge customer engagement programs developed from our core expertise in the retail industry. With specialist expertise in managing staff in multiple locations and driving performance across complex multi department retail businesses we are operationally responsible for an ongoing mix of hundreds of locations which included Partner operated stores, Myer, David Jones, Rebel, JB HiFi, etc. Dedicated teams (Sales, Reps, Visual Merchandisers, seasonal support teams, activation, pop up and launch teams) are recruited, inducted, trained and performance managed to deliver a brand experience to the consumer, drive sales results and ensure operational excellence for our clients. Our continuous investment in our propriety technology systems drives the best in class analytics, sales and performance management platforms and dashboards to our customers. Powerful and insightful data driven analytics that support the specific needs of each of your departments. An investment that will translate into stronger capabilities for your business. Play Retail is supported by The International Fusion Corporation.