Richard Fraim

Partner at Knoll Ventures

📍 Atlanta, Georgia, United States🔄 Updated September 2026💼 14 investments📅 16 years investing🗓 Last invested Nov 2023𝕏 @upgrade_to_unlock
VC🌍 United States
14
Total investments
4
Early stage
4
Mid stage
0
Late stage
16y
Years active

Portfolio

10 investments · sorted by recency
All investments
Early stage
Mid stage
Late stage
Board Member
Nov 2023
Safer School Solutions, Inc provides a single location for educational institution compliance tracking for safety and security -- Physical and Cyber. Our EagleEyED™ cloud-based software platform allows school districts to: Perform comprehensive site assessments, Create customizable periodic visit assessments, Track deficiencies and gaps through to resolution (including financial impact), Track safety and security emergency drills and much more.
early stagePublic Safety
Board Observer
Aug 2023
Chowder, an Atlanta-based embedded finance platform, offers home improvement financing solutions for the 25+ million credit-sensitive homeowners locked out of the $150 Billion traditional financing market.
Board Observer
Mar 2023
Mavvrik is the financial control center for AI and hybrid infrastructure. As enterprises scale GPU-heavy workloads, LLMs, and agent-based applications, IT economics have become unpredictable. Hidden costs buried in tokens, APIs, and shared infrastructure are quietly eroding margins, often with no visibility or accountability. Mavvrik gives finance, FinOps, and IT leaders complete visibility and control across cloud, SaaS, on-prem, and AI environments. Our platform unifies cost data, automates allocation and chargeback, and delivers the insights needed to manage spend in real time. Built for both enterprises and managed service providers, Mavvrik powers embedded FinOps and FinOps-as-a-Service programs with: • Fast deployment – live data flowing in a day, full visibility in a week • Easy onboarding – connect once, monitor everywhere • Vast coverage – cloud, SaaS, GPU, LLM, and hybrid infrastructure • Multi-tenant, multi-tier, white-label design – manage multiple customers or business units with ease • Automated chargeback – recover costs or enable billing with accuracy and speed • Real-time guardrails – detect anomalies and prevent surprises before they impact margins Traditional FinOps tools were built for predictable cloud workloads. Mavvrik was built for the complexity of AI and hybrid infrastructure, where financial control must be continuous, precise, and actionable. Learn more at www.mavvrik.ai
Board Observer
Oct 2022
ShyftOff is revolutionizing how contact centers staff. Were helping centers adapt to agents demands for flexibility, where 40-year best practices now fall short. We killed 8-hour schedules, mandatory OT, commuting, and low-income wages. We built a flexible contact center, designed for a flexible and modern workforce. We made it possible for brands, and even BPOs, to pay competitively, even as wages increase. Imagine the CX professionals youd attract with flexibility and higher pay! And contact centers are better when theyre flexible... ShyftOff helps CX teams staff perfectly as volume fluctuates throughout the days, weeks, months, or seasons. Flexible teams can even surge up for the unexpected. ShyftOff also helps combat rising costs of customer service. A productive hour pricing model saves 35%+ by eliminating shrinkage and stabilizing occupancy. Were not a BPO, but we partner like one. Were a tech company and strategic partner helping CX teams operate in a modern economy and workforce.
Board Observer
Jun 2021
With RepVue, sales professionals can immediately know what its like to sell for any of the worlds most well known sales orgs. Detailed compensation and quota attainment data, culture scores, product market fit scores, diversity and inclusion scores, and much more. Rate a sales organization at repvue.com to join. Its anonymous and takes just a couple minutes.
Board Observer
Apr 2020
Conversational AI Shaping the Future of Restaurants. Answer Limitless Phone Calls. Speed Up Drive-Thru Lines. Outsmart the Labor Shortage.
Board Observer
Jul 2019
Response software for utilities, public works, and other service organizations. Reduce work load while collecting accurate data and insight into response operations. Coordinate and document response efforts to watermain breaks, power outages, gas leaks, sewer stoppages, street obstructions, and other service outages. We work with organizations of all sizes – from small utility districts to large municipalities. Our tools take the pain out of response processes, provide the operational insight needed, and easily integrate with existing customer service and work order management systems.
mid stageUtilities
Board Observer
Dec 2013
Synthio provides a streaming Contact Data Management platform which drives improved outcomes for B2B sales and marketers by continuously expanding, refreshing as well as maintaining their vital customer contact information.
Board Observer
Aug 2013
We are the regenerative medicine company that develops and delivers innovative allograft solutions designed to support the body’s healing and regenerative potential, ultimately improving patient outcomes and quality of life. The underpinnings of our regenerative medicine solutions technology date back 50 years to the founding of The University of Miami Tissue Bank in 1970. We experienced multiple firsts in clinical and scientific achievement leading up to 2014, when VIVEX acquired the University of Miami Tissue Bank. This acquisition streamlined our strategic plan to focus on new regenerative medicine solutions, research and development, expansion of manufacturing capabilities, and sales and marketing efforts.
Board Observer
Jun 2013
VoApps is an Atlanta-based technology company that provides innovative voicemail solutions to help businesses reach mobile contacts with consideration and compliance. We have patented solutions that optimize collections and call center efficiency. DirectDrop Voicemail, our flagship solution, delivers a voice message directly to the consumers voicemail server – without calling their phone. Over 100 million messages have been delivered to mobile users with DirectDrop Voicemail... and that number grows daily.
Experience · 16 entries
All (16)
Investments (14)
Board (13)
2023
Board Member
Nov 2023
Safer School Solutions, Inc provides a single location for educational institution compliance tracking for safety and security -- Physical and Cyber. Our EagleEyED™ cloud-based software platform allows school districts to: Perform comprehensive site assessments, Create customizable periodic visit assessments, Track deficiencies and gaps through to resolution (including financial impact), Track safety and security emergency drills and much more.
early stagePublic Safety
Board Observer
Aug 2023
Chowder, an Atlanta-based embedded finance platform, offers home improvement financing solutions for the 25+ million credit-sensitive homeowners locked out of the $150 Billion traditional financing market.
Board Observer
Mar 2023
Mavvrik is the financial control center for AI and hybrid infrastructure. As enterprises scale GPU-heavy workloads, LLMs, and agent-based applications, IT economics have become unpredictable. Hidden costs buried in tokens, APIs, and shared infrastructure are quietly eroding margins, often with no visibility or accountability. Mavvrik gives finance, FinOps, and IT leaders complete visibility and control across cloud, SaaS, on-prem, and AI environments. Our platform unifies cost data, automates allocation and chargeback, and delivers the insights needed to manage spend in real time. Built for both enterprises and managed service providers, Mavvrik powers embedded FinOps and FinOps-as-a-Service programs with: • Fast deployment – live data flowing in a day, full visibility in a week • Easy onboarding – connect once, monitor everywhere • Vast coverage – cloud, SaaS, GPU, LLM, and hybrid infrastructure • Multi-tenant, multi-tier, white-label design – manage multiple customers or business units with ease • Automated chargeback – recover costs or enable billing with accuracy and speed • Real-time guardrails – detect anomalies and prevent surprises before they impact margins Traditional FinOps tools were built for predictable cloud workloads. Mavvrik was built for the complexity of AI and hybrid infrastructure, where financial control must be continuous, precise, and actionable. Learn more at www.mavvrik.ai
2022
Board Observer
Oct 2022
ShyftOff is revolutionizing how contact centers staff. Were helping centers adapt to agents demands for flexibility, where 40-year best practices now fall short. We killed 8-hour schedules, mandatory OT, commuting, and low-income wages. We built a flexible contact center, designed for a flexible and modern workforce. We made it possible for brands, and even BPOs, to pay competitively, even as wages increase. Imagine the CX professionals youd attract with flexibility and higher pay! And contact centers are better when theyre flexible... ShyftOff helps CX teams staff perfectly as volume fluctuates throughout the days, weeks, months, or seasons. Flexible teams can even surge up for the unexpected. ShyftOff also helps combat rising costs of customer service. A productive hour pricing model saves 35%+ by eliminating shrinkage and stabilizing occupancy. Were not a BPO, but we partner like one. Were a tech company and strategic partner helping CX teams operate in a modern economy and workforce.
2021
Board Observer
Jun 2021
With RepVue, sales professionals can immediately know what its like to sell for any of the worlds most well known sales orgs. Detailed compensation and quota attainment data, culture scores, product market fit scores, diversity and inclusion scores, and much more. Rate a sales organization at repvue.com to join. Its anonymous and takes just a couple minutes.
Show all 16 entries ↓
Investment activity
2010–2023 · 14 investments
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