Ozéias Sant'ana

Co-Founder & CTO, AirCaptain :: AI agents for operations and customer support | Founder, AllCoda :: Senior LATAM engineering teams for U.S. product companies | Previously :: The RealReal, RealSure, Kevala & Chute

📍 United States🔄 Updated October 2026💼 2 investments📅 4 years investing🗓 Last invested Jul 2022
Operator-angel🌍 United States
2
Total investments
2
Early stage
0
Mid stage
0
Late stage
4y
Years active

Portfolio

2 investments · sorted by recency
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Investor
Jul 2022
Indyx is a wardrobe concierge app changing the way we think about getting dressed and unlocking the potential of what we own. We digitize your closet to create visibility into your wardrobe, connect you with a personal stylist to discover and elevate your style with the items you already own, and enable you to resell items that are no longer serving you with a single click (really!). This allows you to take control over your wardrobe, empowering better decision making and more effortless style - all so you love what you own. To get started, download the Indyx app to begin cataloging your wardrobe. We make it easy with built-in photo processing that automatically removes your background for clean, high-quality images that make it oh-so-satisfying to scroll your digital wardrobe. Too busy to digitize your closet on your own? We offer a white-glove cataloging service, The Catalog, starting at $295. Well send one of our Indyx archivists to your home to digitize your closet in a single session. Want to learn more about what Indyx can do for you? Here are some of our favorite features: - Create a sleek digital wardrobe with high quality photo processed images and important item details - Track how often you wear each item to understand your true cost per wear - Discover your style archetypes and articulate your three style words - Visually plan outfits styled from the items in your own wardrobe - Work with a professional stylist to build new outfits with a fresh perspective on what you already own - Create an active resale listing in seconds - Passively receive offers by making your entire wardrobe visible to potential buyers
Investor
Mar 2022
A modern search platform that learns from human feedback. Say hi at hello@objective.inc
Experience · 5 entries
All (5)
Investments (2)
Founder (3)
2026
Co-Founder & Chief Technology Officer
2026
AI agents for operations and customer support teams, from retail and ecommerce to healthcare. Built by people who ran these teams at Apple, DoorDash, and eBay. Twenty years running these teams taught us the good idea is never the hard part. Getting it live inside a real company, with real compliance, real legacy systems, real people with day jobs, is the hard part. Thats the part we do. Most ops teams dont need more people. They need their systems to talk to each other. The answer a customer is waiting for usually exists already. Its scattered across systems never built to talk, so someone ends up carrying it by hand from one to the next. That work never shows up on an org chart, and it eats the day. Our test is simple. If the answer lives across four systems and someone assembles it by hand, an agent should be doing it. High volume, high repetition, low judgment. We leave the judgment where it belongs, so your teams time goes to exceptions and the customers who need a person. HEALTHCARE: EVERYTHING OUTSIDE THE EXAM ROOM The visit is an hour. The rest is coverage, referrals, refills, and bills, spread across your practice, the payer, the pharmacy, the lab, and the billing vendor, none of you sharing a view. So your patients become the integration layer, making the calls and repeating the story, and your staff fields the other end. Every party can do its job right and the experience still fails. Our agents hold the whole thread and give a straight answer on where things stand. The care is already good. Everything around it should feel that way too. HOW WE WORK Custom built for your operation, not a platform you staff. Nothing gets ripped out. Agents run on the systems you have, inside your security review rather than around it, and without borrowing your engineers. And we dont implement and hand off. Agents drift as volume, staffing, and edge cases change. We stay and keep them working. The maintenance is the job, not the upsell. aircaptain.ai
2024
Founder
Sep 2024
We provide expert software architecture consulting, AI readiness services, skilled team augmentation, and proven software development processes to accelerate your growth.
2022
Investor
Jul 2022
Indyx is a wardrobe concierge app changing the way we think about getting dressed and unlocking the potential of what we own. We digitize your closet to create visibility into your wardrobe, connect you with a personal stylist to discover and elevate your style with the items you already own, and enable you to resell items that are no longer serving you with a single click (really!). This allows you to take control over your wardrobe, empowering better decision making and more effortless style - all so you love what you own. To get started, download the Indyx app to begin cataloging your wardrobe. We make it easy with built-in photo processing that automatically removes your background for clean, high-quality images that make it oh-so-satisfying to scroll your digital wardrobe. Too busy to digitize your closet on your own? We offer a white-glove cataloging service, The Catalog, starting at $295. Well send one of our Indyx archivists to your home to digitize your closet in a single session. Want to learn more about what Indyx can do for you? Here are some of our favorite features: - Create a sleek digital wardrobe with high quality photo processed images and important item details - Track how often you wear each item to understand your true cost per wear - Discover your style archetypes and articulate your three style words - Visually plan outfits styled from the items in your own wardrobe - Work with a professional stylist to build new outfits with a fresh perspective on what you already own - Create an active resale listing in seconds - Passively receive offers by making your entire wardrobe visible to potential buyers
Investor
Mar 2022
A modern search platform that learns from human feedback. Say hi at hello@objective.inc
2010
Railsbox
Software Engineer (Founder)
Jan 2010