Oliver Rhodes

The most common service tickets are customers asking to make changes to their order. Instead of forcing them to contact you, you can instead let them self-service with Order Editing. Our self-service portal eliminates 15% of support tickets and drives more sales by turning edits into a shopping experience. Your customers see recommended products based on past orders that they can add and pay for in one click. Let customers edit their order self-service and upsell product recommendations after purchase.

The most common service tickets are customers asking to make changes to their order. Instead of forcing them to contact you, you can instead let them self-service with Order Editing. Our self-service portal eliminates 15% of support tickets and drives more sales by turning edits into a shopping experience. Your customers see recommended products based on past orders that they can add and pay for in one click. Let customers edit their order self-service and upsell product recommendations after purchase.

Airtable Services Partner for Ecommerce brands. RIXO JADED CRTZ WATERDROP THRUDARK STRATHBERRY WAWWA HYPE FROMFUTURE CUBITTS SOFACLUB PASSENGER - ONBOARDING NEW BRANDS FROM APRIL 2024 ONWARDS You do not rise to the level of your goals. You fall to the level of your systems. - James Clear

An encyclopaedic knowledge of Ecommerce Tech and Operations and a curiosity to learn more daily. I write about my observations and learnings on my personal site and via my newsletter.