Louis Lenaerts

Licensed Money Services Business offering cross-border payments with USDC stablecoins.

🏆 Belgiums Next Gem 2025 💎 Feedelity is a software that centralizes customer feedback from various sources (complaint mail, social media inboxes, Google reviews, restaurant delivery platforms etc.), automates customer interaction and makes valuable insights and trends visible using artificial intelligence. The result is an increased customer satisfaction, e-reputation and team efficiency. Problem: Restaurant chains and other businesses receive huge amounts of customer feedback that are scattered accross multiple inboxes. It is a burden to respond to all messages and oftentimes the value hidden in the customer feedback is lost. It costs time and money and has little return. Solution: Feedelity does 3 things: (i) centralize customer feedback from various sources (e-mail, Google reviews, social media, reviews on delivery platfroms etc.), (ii) automatically generate responses with our in-house A.I. in brand tone of voice and with business context and (iii) get data from the guest feedback. Moreover, it detects important red flag alerts and notifies the right persons immediately. Complaints and tasks drill down to the right people in the right location. Result: An improved online reputation and Google rating, leading to increased conversion of new customers. Decreased customer churn and increased customer satisfaction by dealing quickly and properly with complaints and negative customer feedback. Customer Care Officers save time while strengthening customer relationships. Restaurant chains gain actionable, data-driven insights that benefit all departments, enabling smarter decisions and linking teams performances to measurable KPIs. Feedelity routes complaints to the right people, closes the internal loop and improves collaboration between head office and the locations.

uman is the all-in-one AI platform for solution selling — built for complex B2B sales teams that sell multiple products and services and want to scale their sales effectiveness with AI. → Business development – finds and qualifies new prospects with relevant insights and tailored outreach. → Deal execution – preps meetings automatically, builds personalized value propositions, and generates on-brand pitch decks. → Account management – tracks key account updates, suggests next actions, and spots cross-sell opportunities. Proven customer results: → 30% faster pre-sales → 20% increase in EAT sales ratio → 80% faster proposals Prep like a machine. Sell like a human.

Licensed Money Services Business offering cross-border payments with USDC stablecoins.

At Spotable, we revolutionize how the construction industry works with roofs and façades. Our AI-powered platform automatically generates accurate 3D measurements, material take-offs, and instant quotes, all in just one click. We help: Roofing & façade contractors save time, win more projects, and increase profit margins. Suppliers & distributors connect their products directly into quotes, ensuring visibility and real-time pricing. Corporates & stakeholders gain data-driven insights into building stock for renovation and sustainability goals. With Spotable, construction professionals move from manual work and guesswork to automation and accuracy. The result? Faster estimates, more profitable projects, and smarter decisions across the value chain. 👉 Our mission: make construction more efficient, transparent, and sustainable; roof by roof, building by building.

🏆 Belgiums Next Gem 2025 💎 Feedelity is a software that centralizes customer feedback from various sources (complaint mail, social media inboxes, Google reviews, restaurant delivery platforms etc.), automates customer interaction and makes valuable insights and trends visible using artificial intelligence. The result is an increased customer satisfaction, e-reputation and team efficiency. Problem: Restaurant chains and other businesses receive huge amounts of customer feedback that are scattered accross multiple inboxes. It is a burden to respond to all messages and oftentimes the value hidden in the customer feedback is lost. It costs time and money and has little return. Solution: Feedelity does 3 things: (i) centralize customer feedback from various sources (e-mail, Google reviews, social media, reviews on delivery platfroms etc.), (ii) automatically generate responses with our in-house A.I. in brand tone of voice and with business context and (iii) get data from the guest feedback. Moreover, it detects important red flag alerts and notifies the right persons immediately. Complaints and tasks drill down to the right people in the right location. Result: An improved online reputation and Google rating, leading to increased conversion of new customers. Decreased customer churn and increased customer satisfaction by dealing quickly and properly with complaints and negative customer feedback. Customer Care Officers save time while strengthening customer relationships. Restaurant chains gain actionable, data-driven insights that benefit all departments, enabling smarter decisions and linking teams performances to measurable KPIs. Feedelity routes complaints to the right people, closes the internal loop and improves collaboration between head office and the locations.

WHAT do we do? We are delaware: a global company that delivers advanced IT solutions and services, guiding organizations through their business and digital transformations. We provide companies with the tools to achieve their mission-critical priorities and future-proof their businesses. Today, more than 4700 delaware professionals are working in 19 countries. HOW do we do it? We develop, innovate and implement international business consulting, effective strategies and change management solutions. In addition to our partnerships with SAP, Microsoft, Salesforce and OpenText, we rely on a select group of technology partners to support our customers in creating a truly omnichannel customer experience. WHY do we do it? Above all, we want to do the right thing. We truly believe that innovation, technology and sustainability go hand in hand. We take pride in the solutions we build and the services we offer. You can rely on us. we commit. we deliver. EN: http://www.delaware.pro/en-be FR: http://www.delaware.pro/fr-be