Klaus Bülow Davidsen

A customer conversation is just a customer conversation until you use it to drive change and improvement. Only then does it become truly valuable. Our conversation analysis software continuously analyzes your company's customer conversations. This means you can gain access to unique insights that can be immediately translated into measurable value. This makes it even easier for you to boost call quality, increase customer center efficiency, and maximize customer and employee satisfaction. Our conversation analysis has been developed specifically for the Nordic languages and is without comparison the best in its category. We believe that strong relationships are among the most important success criteria, and we also believe that good conversations can help create even stronger relationships. This is reflected in our relationships with our own clients, which we follow from onboarding to ongoing sparring and new objectives. If you would like to start a conversation with our team and see the platform for a first-hand look, the door is always open, so feel free to drop by for a coffee at Ankersgade 12e, 1.tv in Aarhus C, Denmark.

Webshipper is an all in one shipping and logistics platform. We connect your Webshop or Accounting platform with multiple shippers, and enable integration with warehouses, E-commerce & ERP platforms. With more than 70 carriers, Webshipper enables you to connect to multiple carriers in one solution. We automate booking, label print, customs, tracking and returns.

Playable is the gamification platform for marketers. We transform engagement into action, data into insight, and brand moments into measurable impact, with interactive marketing experiences that captivate and convert. Our flexible Saas platform allows marketers to create, tailor and deploy marketing gamification campaigns at scale to deliver results at every touchpoint. Powering the playable marketing of 650+ brands globally, 15 games are played every second from our platform. Founded in 2017 in Denmark, our expert teams in Aarhus, Copenhagen, Helsinki, and London inspire marketing where play means business, every day.

Mobaro offers the Leisure, Sport and Entertainment industry a software and consultancy service to effectively take care of safety, maintenance and operational procedures. From years of collaboration with industry professionals, we have developed the technology and knowhow to enable our clients to take better care of their number one priority: Safety. With more than 40 years of experience in providing proven safety solutions, we will effectively support you and your colleagues in offering your guests safe and enjoyable experiences. At Mobaro we feel privileged to be able to share the same passion and trade. It gives us a unique chance to work with fellow attractions industry professionals every day. In short, Mobaro is on your team when it comes to optimizing routines..

For more than 35 years, Blue Line has provided thoroughly thought-out IT hardware for demanding environments internationally. From standard products to customer-specific solutions, created in close cooperation with our customers. A partnership with Blue Line is a safe choice involving much more than reliable quality products. Our DNA has always been associated with a strong customer focus resulting in long-term, close cooperation. Feedback from repeated customer surveys confirms a welcoming, dialogue-based, and solution-oriented attitude. With Blue Line, you get a fully dedicated partner, not just a provider of products and services. Most of the worlds well-known biotech and pharmaceutical manufacturers have relied on our solutions for many years. Another major target group is international manufacturers of process equipment and machinery for food, biotech, and pharmaceutical production. In the Nordic region, our focus includes defense, telecom, marine, transportation, and AI/GPU solutions. The range of products include high-quality Cleanroom Computers & HMIs, Cleanroom Tablet, Mobile Operator Stations, Waterproof Monitors & Panel PCs, Industrial Monitors and Panel PCs, Maritime Displays & Computers, Defense Computers, Industrial Computers, GPU Computers & Servers, Telecom Computers & Servers and Vehicle Computers. Blue Line holds an ISO 9001:2015 management system certification and the highest possible AAA credit rating, which underlines our commitment to be a credible partner. Blue Line’s headquarters is located in the industrial area of Hinnerup, close to Aarhus, Denmark. Production, administration, R&D, and warehousing take place here. In 2023, capacity was 4-doubled to meet the significantly increasing demand and our customers expectation of high delivery security.

Truckplanner specializes in transportation management systems, offering hauliers and freight forwarders the best web booking, allocation and fleet management systems. ::TRUCKPLANNER:: Truckplanner has everything you need to manage a modern transport company. The solution gives you an easy overview, lets you allocate tasks to the vehicles and create transport documents, while offering fast and easy invoicing. ::AUTOTRACKING:: Utilize your resources better and keep track with live view of positions and driving data for your cars, trucks, trailers and equipment. Auto Tracking stores the history of all journeys and stops, providing documentation of mileage, time and stops. Get in touch to learn more about how our transportation management systems can help you and your company!

Reproflex produces data, design and digitally-pro­duced printing plates for packaging. Our business areas include almost all areas within the graphic process, including prepress for flexo, offset and gravure. Reproflex sales partners are mainly flexo print­ing houses, but our customers also include advertising agencies, design producers and brand owners. The majority of our customers are based in Scan­dinavia. However, modern technology makes it easy to export to distant locations, and a growing number of our assignments are sent directly to other markets. Our staff consist of more than 25 capable and committed employees, who solve de­manding packaging assignments every day. We are well-known and visible in the industry and understand our customers'​ need for high quality, professional advice and guar­anteed delivery. We always use the latest technologies on the mar­ket and have cooperate in a large network of highly competent professionals.

A customer conversation is just a customer conversation until you use it to drive change and improvement. Only then does it become truly valuable. Our conversation analysis software continuously analyzes your company's customer conversations. This means you can gain access to unique insights that can be immediately translated into measurable value. This makes it even easier for you to boost call quality, increase customer center efficiency, and maximize customer and employee satisfaction. Our conversation analysis has been developed specifically for the Nordic languages and is without comparison the best in its category. We believe that strong relationships are among the most important success criteria, and we also believe that good conversations can help create even stronger relationships. This is reflected in our relationships with our own clients, which we follow from onboarding to ongoing sparring and new objectives. If you would like to start a conversation with our team and see the platform for a first-hand look, the door is always open, so feel free to drop by for a coffee at Ankersgade 12e, 1.tv in Aarhus C, Denmark.

Afbrydelser, driftsforstyrrelser og serviceinformationer er aldrig belejlige. Hverken for borgerne eller landets forsyningsselskaber, kommuner og boligselskaber. Mens organisationen render stærkt for at komme i kontakt med de berørte adresser, hober frustrationen sig op hos dem, som ikke er blevet informeret. Det kan hurtigt få telefonerne til at kime løs, hvilket koster både tid og kræfter internt. Og når stormen endelig har lagt sig, skal der måske betales en ekstraregning i form af ikke-indfriede servicemål. Men med SMS-Service kan vores kunder hurtigt og effektivt sende en SMS til de berørte husstande. Dermed får borgerne direkte besked på mobilen med det samme, og informationen går hverken tabt i mailindbakken eller postkassen. Det minimerer ikke blot antallet af indgående opkald, men højner også tilfredsheden blandt borgerne, som føler sig velinformeret. ET AVANCERET VÆRKTØJ, SOM ER LET AT BRUGE SMS-Service er et onlineværktøj, som indeholder en database på alle offentlige telefonnumre i Danmark. Hvert telefonnummer et knyttet op på en bopæl, og kunden kan med få klik selektere de adresser, som skal modtage SMS’en. Tjenesten er utrolig brugervenlig og kan betjenes af alle i organisationen – hvad enten det er kundeservice eller drift. Samtidig kan systemet integreres med bl.a. hjemmeside og Facebook, så beskeden kan sendes ud til andre relevante platforme. Det sparer ikke blot tid, men kan også være en fordel på de tidspunkter, hvor kommunikationsafdelingen er gået hjem. Vi opdaterer desuden databasen dagligt, så kunden altid har adgang til de seneste mobilnumre på deres borgere. De skal altså blot koncentrere sig om at selektere, skrive og sende ud – resten klarer vi. For os handler det om at yde den bedste service for vores kunder, så de kan yde den bedste service for deres borgere.