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Chief Operating Officer / Chief Financial Officer, Board Member, Co-Founder
Jan 2013
Touch of Modern is a curated e-commerce experience that offers daily discovery of the most fascinating and well-designed products in the world at the best possible price, for people who seek objects that tell a story. Our vision is to inspire peoples lives with extraordinary products and stories.
We are a wildly diverse team from every walk of life. When you work here, you can have your cake and eat it, too: be surrounded by both creative and whip-smart people who are laser-focused on being the very best. We’re growing strategically and are built to last, valuing quality over quantity in our hiring choices.
Experience · 5 entries
All (5)
Investments (1)
Founder (4)
Board (1)
2024
Chief Executive Officer, Co-Founder
Apr 2024
Cavalry provides the first vertically integrated AI Agent + Agent Resolution OS platform that scales alongside e-commerce customer service teams. We help by prioritizing human time when it matters most, aligning seamlessly with your brand voice, and providing robust resolution management controls.
Our unique capabilities:
- Enable human supervision of all AI responses and actions for 100% brand-safe AI deployment
- Prevent AI hallucinations with strict software controls, not LLM prompting
- Go beyond simple actions by supporting custom eligibilities and fully automated complex operational workflows
- Seamless resolution handling from tracking issues, delivery assistance and returns to order adjustments, courtesy credits, product recommendations and upsells
Leading brands like Touch of Modern, P.J. Salvage, Dolls Kill, and Good Light value Shipped AI for increasing agent productivity by 233% while accelerating average resolution time and reducing overall customer service costs.
2013
Chief Operating Officer / Chief Financial Officer, Board Member, Co-Founder
Jan 2013
Touch of Modern is a curated e-commerce experience that offers daily discovery of the most fascinating and well-designed products in the world at the best possible price, for people who seek objects that tell a story. Our vision is to inspire peoples lives with extraordinary products and stories.
We are a wildly diverse team from every walk of life. When you work here, you can have your cake and eat it, too: be surrounded by both creative and whip-smart people who are laser-focused on being the very best. We’re growing strategically and are built to last, valuing quality over quantity in our hiring choices.
2011
Chief Executive Officer, Co-Founder
May 2011
RAVN is both a traveler’s companion and a local’s insider guide
RAVN is a new activities search and booking engine with a social twist. It helps people discover, compare and book every possible thing they could be doing in their city right now. It has a sophisticated recommendation engine built upon layers of the social graph, and processes data from over 16,000 activities to provide individualized matches for users.
For small businesses, we help increase sales while opening up a new customer acquisition channel...
RAVN gives travel, tour, and activity providers a simple and powerful e-commerce solution allowing them to accept bookings directly online. List and organize services, customize information, accept credit card orders, and manage their schedule — all with a few clicks. Each business is also added to the RAVN Marketplace, increasing exposure and creating a new customer acquisition channel.
2010
Chief Executive Officer, Co-Founder
Jul 2010
Skyara is a marketplace for experiences, focused on bringing together individuals who seek new experiences with those that can offer them. An experience is a personalized activity or service such as sailing lessons, shadowing a photographer, or behind the scenes at a movie production.
Skyara provides a comprehensive scheduling, booking and payments platform, allowing anyone to easily list their services and accept payments directly online. The platform also incorporates a suggestion and discovery tool that allows people to find unique experiences in their city and ’follow’ others’ suggestions so that they can be notified when the suggested experience is offered.
