Jack Gottlieb

Ask us how our pre-arrival and on-property experiences will help your boutique hotel increase TREV today. How much does it cost you to get each booking? Well once you spent all that, how are you making sure you get back that multiplied by 10 from each guest? If you aren't putting upgrade offers, available services, and F&B offerings in front of each guest as soon as they book, you are missing the majority of that revenue...but you already know that. At beckn. we help you maximize revenue from each guest through our pre-arrival experience. Then we follow that up by putting digital ordering, directly to your restaurants, right in the palm of guests hands. They can get that Starbucks or McDonalds in the morning or they can try what you've crafted for them instead and more will, now that it's the easiest option. What are the most common requests to your front desk? The answer to this question lets you anticipate these requests and optimize your process. How long does it take for staff to respond to guest requests? This answer will let you decide as an organization what level of service you want to provide, and create SOP’s that staff can follow. Which of your services are guests the most interested in? This answer lets you offer more of what guests are interested in and less of what they aren’t. That increases revenue per guest. Answer these and many other questions you haven't even thought of yet about guest behavior with beckon. XMS.

Ask us how our pre-arrival and on-property experiences will help your boutique hotel increase TREV today. How much does it cost you to get each booking? Well once you spent all that, how are you making sure you get back that multiplied by 10 from each guest? If you aren't putting upgrade offers, available services, and F&B offerings in front of each guest as soon as they book, you are missing the majority of that revenue...but you already know that. At beckn. we help you maximize revenue from each guest through our pre-arrival experience. Then we follow that up by putting digital ordering, directly to your restaurants, right in the palm of guests hands. They can get that Starbucks or McDonalds in the morning or they can try what you've crafted for them instead and more will, now that it's the easiest option. What are the most common requests to your front desk? The answer to this question lets you anticipate these requests and optimize your process. How long does it take for staff to respond to guest requests? This answer will let you decide as an organization what level of service you want to provide, and create SOP’s that staff can follow. Which of your services are guests the most interested in? This answer lets you offer more of what guests are interested in and less of what they aren’t. That increases revenue per guest. Answer these and many other questions you haven't even thought of yet about guest behavior with beckon. XMS.

When it comes to learning and development, TSG IS YOUR STRATEGIC PARTNER in driving the results that are Really Most Important™ now and for the long-term in your culture, strategy, and capability. We earn the right to become an extension of your executive team and organizational leaders. We custom-build and implement end-to-end solutions through strategic consulting and results-based training to achieve a culture-driven transformation, ensuring that your people will take ownership of and replicate this impact going forward. You can look at us as your new satellite office—or just the department you know you always needed. Our commitment in working with you is to develop and implement dynamic solutions that achieves True Clarity™, Aligned Accountability™, and Purposeful Execution™ for your organization. Our solutions are custom-built around the strategic needs you have in your marketplace, for your customers, within your organization, and with your people, thereby impacting every part of your business. We then fully implement your solutions to ensure they are (1) Relevant, (2) Compelling, (3) Sustainable, (4) Replicable, and (5) Scalable so that you build the capability you need today in order to achieve the transformation you want tomorrow. Since 2004, we have partnered with over 150 organizations that are domestic and global with needs that range from being in complete disarray to being in hyper growth mode both organically and through M&A and those that are needing to transform due to changes within their market, customers or internal culture. Some of our clients include: Gaming Labs International, Bosch, Johnson Controls, BankWest, Mountain America Credit Union, Microsoft, Genentech, Toyota, Invesco, Formosa Plastics and CentraState Healthcare. They have driven $425 million in ROI for their clients in profitability, performance, and cost reduction.