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5y
Years active
Experience · 3 entries
All (3)
Investments (1)
Founder (2)
2023
Cofounder and CEO
Oct 2023
GreyLabs AI is a Call Center Speech Analytics Solution for Banks, Financial Institutions and Insurance companies. GreyLabs AI uses cutting-edge Generative AI to accurately derive insights from each customer conversation to create a delightful experience.
Use-cases:
1. Improvement in the efficiency of Call Center Agents across Sales, Customer Service and Collections
2. Automatic audit of 100% of the calls of the Call Center across all languages
3. Identifying Lead Generation and cross-sell opportunities from the inbound calls
4. Insights for Senior Management to improve Product and Processes
We are funded by Matrix Partners (Z47). If you run a Call Center of more than 50 agents, we would love to speak!
Visit us on https://greylabs.ai/
2021
2017
Co-founder & CEO
Apr 2017
Cogno AI is an AI-powered Customer Experience Platform for large Enterprises like the ICICI Group, Kotak Group, Bajaj Group, Axis Group, HDFC Group, Aditya Birla Group, State Bank Group, etc.