Giles Whiting

Naveon allows patients, families and care teams to navigate serious illness together, supporting the difficult conversations necessary for better outcomes and experiences. www.naveonguides.com

Creovai is now part of Capacity, which reduces call volumes, improves customer experiences, and boosts revenue with AI-powered voice automation. Creovai enhances Capacitys suite of omnichannel support tools with real-time agent guidance and post-conversation analytics. Capacitys agent assist helps clients unstructured conversation data into insights to improve agent performance and retention, reduce customer churn, increase sales, and reduce the cost of service. We offer solutions for omnichannel intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide in one single platform. Today, Capacity automates internal and external support over chat, SMS, voice, web, email, helpdesks, and more. Learn more at capacity.com. Learn more at capacity.com.

Ginzi gives agents the power to smash their KPIs by answering each question only once with AI. Epic customer support is about delivering accurate responses in minimum time. Ginzi’s AI learns from previous conversations and generates brilliant responses, speeding up resolution time by 10X.

Your customers = the basis of your business. Tethr’s AI listening platform analyzes each conversation you have with your customers to help you deliver the exceptional customer experience you want (and need) to provide. Tethr dissects moments from phone calls, chats, and other interactions, and like magic, delivers automatic business intelligence straight to you – without forcing you to hire a data scientist to interpret it all. Our TethrRX dashboards automatically use your data to calculate customer churn risk, contact center agent performance, sales rep productivity, and customer effort. Founded in 2012 by experts in the science behind customer experience, Tethr uses speech and text analytics, powers it with AI and machine learning, and then gives you practical, proven steps to improve every metric that matters. We integrate with your favorite business tools, like Salesforce, Zendesk, Zoom, Qualtrics, and more. We’re officially based in Austin, Texas, but our fully remote workforce includes team members from all over the United States. Together, we help customers listen to their customers to improve metrics that matter.

Utopia Music is a Swiss Music fintech company leveling up the Music Industry through clear, transparent, and reliable data-based solutions. We support the whole Industry to make more money, faster, with less costs, and less errors. In Utopia, the Industry sees market opportunities live. Investors elevate Music catalogs into a real asset class. Collection societies track more and spend less. Labels, publishers, and distributors simplify and enhance their business. And everyone gets Fair Pay for Every Play.

Fetch Robotics, now part of Zebra Technologies, is the pioneer of On-Demand Automation — the only solution that deploys safe, reliable, and versatile Autonomous Mobile Robots (AMRs) for the warehousing and intralogistics markets in just hours. Together, Fetch Robotics and Zebra provide the broadest range of AMR solutions in the industry resulting in demonstrable improvements in throughput, efficiency and productivity within both commercial and industrial environments — all while working alongside people.

Hike is building a new social future at the intersection of Social, Gaming & Crypto. The internet is in the middle of a significant transformation. Fuelled by the advancements in technology & Web3, users can partake in the growth, and success of products & communities they belong to, from the very beginning. Hike is building products for this next decade that is going to spawn a whole new social future. Hike’s latest round of funding came in August 2021, where they raised capital from the world’s best product innovators & investors. The round was led by Justin Mateen (Co-Founder, Tinder). Rajeev Misra (CEO, SoftBank Vision Fund), Sean Rad (Co-Founder, Tinder), Arjun Sethi (Co-Founder & Partner, Tribe Capital), Bhavin Turakhia (Co-Founder, Zeta & Titan), Kunal Shah (Founder, Cred), Binny Bansal (Co-Founder, Flipkart), Aditya Agarwal (Partner in Residence, South Park Commons), Kunal Bahl (Co-Founder & CEO, Snapdeal) & Rohit Kumar Bansal (Co-Founder, Snapdeal), also participated in the round. Hike currently operates a fully remote cross-functional team of over 160 employees that are working remotely from over 50 cities.​​ With over 25 open positions, Hike is hiring talent across roles at the intersection of Social, Gaming, and Crypto.

Ola Electric - The future of mobility is here.
 Charging ahead to accelerate the world’s transition to sustainable mobility. Mobility for the world. Sustainability for the future. #JoinTheRevolution

Naveon allows patients, families and care teams to navigate serious illness together, supporting the difficult conversations necessary for better outcomes and experiences. www.naveonguides.com

Giving and understanding feedback shouldn’t be hard. Our mission is to help companies engage with their customers through the simple press of a Smiley button, and turn feedback into profitable actions. With more than 4,000 clients in 135 countries, we are proud to help capture the voice of customers in organizations all over the world. Founded in 2009, we are the pioneers of instant customer feedback and have collected over 1.5 billion feedbacks to date. Our simple feedback insights solution helps customers improve service excellence and business performance, instantly and over time: GET LOADS OF FEEDBACK Our Smileys capture your customers’ emotions at the exact moment and experience point. SHARE INSIGHTS Learn together with your staff what works and what doesn’t with HappyOrNot Analytics. TAKE ACTION Our Success Services give you the tools and best practices to transform your organization. Copyright © 2021 HappyOrNot Ltd. All rights reserved. All trademarks, service marks and company names belong to their respective owners. Registered designs No. 004124253-0003, 004115137-0001, US D853,378, US D836,098.

Creovai is now part of Capacity, which reduces call volumes, improves customer experiences, and boosts revenue with AI-powered voice automation. Creovai enhances Capacitys suite of omnichannel support tools with real-time agent guidance and post-conversation analytics. Capacitys agent assist helps clients unstructured conversation data into insights to improve agent performance and retention, reduce customer churn, increase sales, and reduce the cost of service. We offer solutions for omnichannel intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide in one single platform. Today, Capacity automates internal and external support over chat, SMS, voice, web, email, helpdesks, and more. Learn more at capacity.com. Learn more at capacity.com.

Ginzi gives agents the power to smash their KPIs by answering each question only once with AI. Epic customer support is about delivering accurate responses in minimum time. Ginzi’s AI learns from previous conversations and generates brilliant responses, speeding up resolution time by 10X.

Your customers = the basis of your business. Tethr’s AI listening platform analyzes each conversation you have with your customers to help you deliver the exceptional customer experience you want (and need) to provide. Tethr dissects moments from phone calls, chats, and other interactions, and like magic, delivers automatic business intelligence straight to you – without forcing you to hire a data scientist to interpret it all. Our TethrRX dashboards automatically use your data to calculate customer churn risk, contact center agent performance, sales rep productivity, and customer effort. Founded in 2012 by experts in the science behind customer experience, Tethr uses speech and text analytics, powers it with AI and machine learning, and then gives you practical, proven steps to improve every metric that matters. We integrate with your favorite business tools, like Salesforce, Zendesk, Zoom, Qualtrics, and more. We’re officially based in Austin, Texas, but our fully remote workforce includes team members from all over the United States. Together, we help customers listen to their customers to improve metrics that matter.