Gerry Mercado, MSc. IS

Streamline your audits | SOC 2, HITRUST, ISO 27001/42001. Security+ certified professional

πŸ“ United StatesπŸ”„ Updated September 2026πŸ’Ό 1 investmentsπŸ“… 1 years investingπŸ—“ Last invested May 2025
VC🌍 United States
1
Total investments
0
Early stage
1
Mid stage
0
Late stage
1y
Years active

Portfolio

1 investments Β· sorted by recency
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Investor
May 2025
QueryPal is π—Ώπ—²π˜ƒπ—Όπ—Ήπ˜‚π˜π—Άπ—Όπ—»π—Άπ˜‡π—Άπ—»π—΄ customer support with AI-powered ticket automation. Our cutting-edge solution seamlessly integrates with popular platforms like π—­π—²π—»π—±π—²π˜€π—Έ, π—œπ—»π˜π—²π—Ώπ—°π—Όπ—Ί, and π—™π—Ώπ—²π˜€π—΅π—±π—²π˜€π—Έ to slash response times by up to 40%, boost CSAT scores, and significantly reduce costs. By leveraging advanced machine learning, QueryPal analyzes your existing knowledge base to provide instant, accurate responses to customer inquiries, allowing your team to focus on complex issues and strategic initiatives. With SOC 2 compliance and enterprise-grade security, we ensure your data is always protected. Join industry leaders who are transforming their support operations with QueryPal. Experience the future of customer service – book a demo or start your free trial today and see how QueryPal can elevate your customer support to new heights. Join now: https://www.querypal.com
Experience Β· 2 entries
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Investments (1)
2025
Investor
May 2025
QueryPal is π—Ώπ—²π˜ƒπ—Όπ—Ήπ˜‚π˜π—Άπ—Όπ—»π—Άπ˜‡π—Άπ—»π—΄ customer support with AI-powered ticket automation. Our cutting-edge solution seamlessly integrates with popular platforms like π—­π—²π—»π—±π—²π˜€π—Έ, π—œπ—»π˜π—²π—Ώπ—°π—Όπ—Ί, and π—™π—Ώπ—²π˜€π—΅π—±π—²π˜€π—Έ to slash response times by up to 40%, boost CSAT scores, and significantly reduce costs. By leveraging advanced machine learning, QueryPal analyzes your existing knowledge base to provide instant, accurate responses to customer inquiries, allowing your team to focus on complex issues and strategic initiatives. With SOC 2 compliance and enterprise-grade security, we ensure your data is always protected. Join industry leaders who are transforming their support operations with QueryPal. Experience the future of customer service – book a demo or start your free trial today and see how QueryPal can elevate your customer support to new heights. Join now: https://www.querypal.com
2007
Telefunder
Apr 2007
The Annual Fund is a non-profit organization committed to fundraising for student resources and scholarships here at UCSB. Last year, the Annual Fund raised over 2 million dollars! The UCSB Annual Fund employs over 250 Student Ambassadors a year to fundraise for UC Santa Barbara. We are always looking for our next great representative! To get involved continue to follow us on LinkedIn where we will be posting about upcoming job opportunities. Also, you can like us on Facebook (https://www.facebook.com/UCSB-Annual-Fund-10730758761/) and follow us on Instagram (https://www.instagram.com/ucsb_annualfund/)! You can also apply on Handshake (https://app.joinhandshake.com).