Charlene Butler

The OmbudService for Life & Health Insurance (OLHI) is a national, independent complaint resolution and information service for consumers of Canadian life and health insurance products and services. These include life, disability, employee health benefits, travel, and insurance investment products such as annuities and segregated funds. OLHIs free, bilingual services are available to any consumer whose life or health insurer is an OLHI member; currently, 99% of Canadian life and health insurers are OLHI members. OLHI’s operations are overseen by the Canadian Council of Insurance Regulators (CCIR). For more information, visit www.olhi.ca.

ALIA administers professional liability and misappropriation claims and manages the mandatory indemnity program for Alberta lawyers. This includes the examination and review of claims, hiring of external lawyers to litigate claims and settlement of claims when appropriate. If you are an Alberta lawyer in private practice, you must purchase mandatory indemnity coverage through ALIA. Excess insurance coverage is voluntary and is available through commercial brokers and the Canadian Lawyers Insurance Association. View our Resource Centre for recent announcements and updates and our Membership section for further details on annual fees.