Chad Hortenstine

Shellpoint Mortgage Servicing is one of America’s “Top 5” non-bank servicers of residential mortgage loans, and over 2,500 employees work out of our offices in Greenville, SC; Houston, TX; and Tempe, AZ. Our only business is mortgage servicing; that is, we manage (or “service”) mortgage loans after they’re originated by lenders. On behalf of our many lender and investor clients, we collect principal, interest, and escrow payments from our 2,300,000 homeowners nationwide. We are an operating division of Newrez, LLC. Our mission is to deliver best-in-class portfolio performance for our clients. We achieve that goal by providing all homeowners with an excellent customer experience; and by delivering exceptional, value-added special servicing for credit-sensitive portfolios. To see a list of our current career opportunities, visit our “Careers” page on our website. Newrez LLC dba, Shellpoint Mortgage Servicing. NMLS #3013. This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.

Shellpoint Mortgage Servicing is one of America’s “Top 5” non-bank servicers of residential mortgage loans, and over 2,500 employees work out of our offices in Greenville, SC; Houston, TX; and Tempe, AZ. Our only business is mortgage servicing; that is, we manage (or “service”) mortgage loans after they’re originated by lenders. On behalf of our many lender and investor clients, we collect principal, interest, and escrow payments from our 2,300,000 homeowners nationwide. We are an operating division of Newrez, LLC. Our mission is to deliver best-in-class portfolio performance for our clients. We achieve that goal by providing all homeowners with an excellent customer experience; and by delivering exceptional, value-added special servicing for credit-sensitive portfolios. To see a list of our current career opportunities, visit our “Careers” page on our website. Newrez LLC dba, Shellpoint Mortgage Servicing. NMLS #3013. This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.

NewPoint is a comprehensive and innovative financing platform driven by the industry’s premier talent. We are reimagining real estate finance, providing the best executions available in the market today and working to reinvent the executions of tomorrow. National and vertically integrated, we originate, sell and service loans for conventional multifamily, affordable and workforce housing, seniors housing and healthcare, build-to-rent, manufactured housing and student housing properties. In addition to being a Fannie Mae DUS®, Freddie Mac Optigo®, and HUD/FHA MAP and LEAN Lender, we also offer proprietary bridge and affordable housing financing, as well as third-party placement solutions.

Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms