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Advisor and Investor
Sep 2024
Cavalry provides the first vertically integrated AI Agent + Agent Resolution OS platform that scales alongside e-commerce customer service teams. We help by prioritizing human time when it matters most, aligning seamlessly with your brand voice, and providing robust resolution management controls.
Our unique capabilities:
- Enable human supervision of all AI responses and actions for 100% brand-safe AI deployment
- Prevent AI hallucinations with strict software controls, not LLM prompting
- Go beyond simple actions by supporting custom eligibilities and fully automated complex operational workflows
- Seamless resolution handling from tracking issues, delivery assistance and returns to order adjustments, courtesy credits, product recommendations and upsells
Leading brands like Touch of Modern, P.J. Salvage, Dolls Kill, and Good Light value Shipped AI for increasing agent productivity by 233% while accelerating average resolution time and reducing overall customer service costs.
Experience ยท 3 entries
All (3)
Investments (1)
2024
Advisor and Investor
Sep 2024
Cavalry provides the first vertically integrated AI Agent + Agent Resolution OS platform that scales alongside e-commerce customer service teams. We help by prioritizing human time when it matters most, aligning seamlessly with your brand voice, and providing robust resolution management controls.
Our unique capabilities:
- Enable human supervision of all AI responses and actions for 100% brand-safe AI deployment
- Prevent AI hallucinations with strict software controls, not LLM prompting
- Go beyond simple actions by supporting custom eligibilities and fully automated complex operational workflows
- Seamless resolution handling from tracking issues, delivery assistance and returns to order adjustments, courtesy credits, product recommendations and upsells
Leading brands like Touch of Modern, P.J. Salvage, Dolls Kill, and Good Light value Shipped AI for increasing agent productivity by 233% while accelerating average resolution time and reducing overall customer service costs.
2023
Head of Partnerships and Services
Jan 2023
Findem is the only talent data platform that combines 3D data with AI. It automates and consolidates top-of-funnel activities across your entire talent ecosystem, transforming the way you plan, hire, and manage talent. Go to findem . ai
2016
Principal, Strategic Partnerships
Aug 2016
Betts Recruiting has curated North Americas leading go-to-market talent network, empowering the most innovative companies to scale efficiently.
Betts Recruiting is the go-to-market talent partner for the nations most innovative tech or tech-enabled companies. Betts has worked with Fortune 500 companies, over 10,000 start-ups, and has helped scale 35 unicorns, amassing the largest and most diverse tech talent pool in the United States. With a unique subscription recruiter model, Betts provides a cost-effective approach to sourcing top talent, enabling companies to build exceptional go-to-market teams.
Headquartered in Austin, TX we have offices, in Chicago, LA, San Francisco, New York but service the United States.
If you are a candidate looking for a new challenge please fill in the job form on our website. One of our recruiters will be in touch with you as soon as possible.
