Albert Yanez Sr.

Ascendo.AI automates support experiences together with customer support teams. Ascendo Human-Machine self learning engine increases the speed, accuracy, and productivity of customer support and success teams. Ascendo helps agents solve issues, detects anomaly, provides knowledge intelligence, manages backlog, makes spares planning smart. It provides fully automatic self service to end customers with cutting-edge AI, Cognitive RPA, NLP, and ML technologies. For any leader of support or success, Ascendo accelerates customer experience by revealing insights from every post-sales customer interaction. The insights are across Trending issues, Knowledge intelligence, Support Experience, Employee Experience, Quality and Voice of the Customer.

We are a team of passionate technologists from Silicon Valley who are dedicated to understanding the art of decisions made by the subconscious mind to yield powerful business outcomes. We do this using the science of psychological, structured/unstructured social or enterprise data and machine learning to tap into the subconscious mind of humans. This enables us to capture the true digital personality fingerprint of every user. After all 95% of decisions are made by the subconscious mind.

Ascendo.AI automates support experiences together with customer support teams. Ascendo Human-Machine self learning engine increases the speed, accuracy, and productivity of customer support and success teams. Ascendo helps agents solve issues, detects anomaly, provides knowledge intelligence, manages backlog, makes spares planning smart. It provides fully automatic self service to end customers with cutting-edge AI, Cognitive RPA, NLP, and ML technologies. For any leader of support or success, Ascendo accelerates customer experience by revealing insights from every post-sales customer interaction. The insights are across Trending issues, Knowledge intelligence, Support Experience, Employee Experience, Quality and Voice of the Customer.

We are a team of passionate technologists from Silicon Valley who are dedicated to understanding the art of decisions made by the subconscious mind to yield powerful business outcomes. We do this using the science of psychological, structured/unstructured social or enterprise data and machine learning to tap into the subconscious mind of humans. This enables us to capture the true digital personality fingerprint of every user. After all 95% of decisions are made by the subconscious mind.

HGST has been acquired by Western Digital. Please visit Western Digital's company page for the latest company information. HGST is a global leader in data storage, unlocking potential by helping the world harness the power of data. With a deep understanding of industry needs and a changing technology landscape, HGST is driving data center transformation with innovative, proven, smarter storage solutions that optimize capacity, performance, efficiency and reliability with the lowest TCO. Trusted by the world’s largest organizations, HGST’S storage solutions are everywhere, touching lives and enabling possibilities for the enterprise, cloud computing and sophisticated infrastructures in healthcare, energy, finance and government. www.hgst.com We have manufacturing locations in the U.S., Singapore, Thailand, the Philippines and China. Development laboratories are located in San Jose, CA and Rochester, MN, USA; and in Odawara and Fujisawa, Japan. Our sales and technical support offices are strategically located throughout Europe, Asia and North America. Our vision is to lead with innovative and reliable solutions which empower people to create, manage, experience and preserve digital content. Our mission is to sustainably deliver the industry's best customer experience through innovation, product breadth, quality and operational excellence. Some of our posts include forward-looking statements. For more information, read our disclaimer: http://www.hgst.com/forward-looking-statements