WorkStep is the leading employee engagement software solution designed to help HR and Operations reduce employee turnover, increase productivity, and boost engagement for their hourly workforce. Our full-cycle solution allows leaders to gather feedback, take action, and improve long-term retention goals. WorkStep combines data analytics with personalized recommendations to help employers identify factors that contribute to frontline turnover and close the loop with populations in their workforce by segment.
WorkStep's employee experience solution provides comprehensive employee listening, engagement, voice of the employee, and communication functionality including:
*Employee Feedback: WorkStep collects real-time insights from employees through milestone pulse, always-on, annual surveys, and bi-directional feedback channels.
*Employee Reporting: Reporting provides HR and Ops leaders with data on employee behavior which can be segmented by various filters including role type, location, demographics and tenure, to identify trends and patterns that may impact retention
*Predictive Analytics: WorkStep utilizes machine learning to determine the top areas of improvement, at facility or role level, and suggest high-impact actions to reduce employee turnover
*Impact Analysis: Employers can measure the success of any initiative implemented by tracking the change in employee sentiment and retention across the impacted population
*Loop Closure: Employers can reply to urgent comments and alerts while maintaining employee anonymity or broadly communicate to segments of the workforce to bring attention to new programs, share critical updates, celebrate teams, or solicit feedback.
By combining data analytics with personalized recommendations, WorkStep helps employers identify and directly address factors that contribute to employee turnover. This results in improved retention rates, increased productivity, and reduced costs.
