tPoint | A Woven Technologies Company

📍 Earley, United Kingdom🗓 Founded 2006👥 22 employees💰 Last funded Oct 2015
tPoint is a software platform that allows you to build, deliver and change your customer journeys, across every channel, faster than ever before. It brings together all your systems into one easily configurable environment, that you can manage visually through apps on your laptop, as easily as if you were drawing a process flow. So you don’t need lots of IT resource to do it. And you can do it really quickly. Because of this, you can change your messaging to customers, and your processes on the web, in the IVR, with an agent, or anywhere else, all at the same time. In real-time. Bringing everything together this way means you can deliver a customer journey that’s greater than the sum of its parts: • You get a view of your entire customer journey and every interaction that happens in it | which means you can easily see what is working well and what is not – and make it better. • You get intelligent automation | with bots that can serve knowledge and automate customer interactions in almost any channel you can think of • Every interaction benefits from behind-the-scenes intelligence | so every agent conversation is guided by everything we know about the customer. And that means they need to read less, learn less, take less time, and get fewer decisions wrong. Because of this your costs go down, while your customer experience goes up. And you can build and change journeys, delivering results faster than ever before.
1
Total investors
0
Early stage
0
Mid stage
1
Late stage
2006
Founded
Investor geography1 country
United Kingdom
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Frequently asked questions
Who invested in tPoint | A Woven Technologies Company?
tPoint | A Woven Technologies Company has 1 investors on record on gritt.io and 1 late-stage investors.
When did tPoint | A Woven Technologies Company last raise funding?
The most recent investment in tPoint | A Woven Technologies Company recorded on gritt.io was in October 2015.
When was tPoint | A Woven Technologies Company founded?
tPoint | A Woven Technologies Company was founded in 2006.
What industry is tPoint | A Woven Technologies Company in?
tPoint | A Woven Technologies Company operates in Information Technology & Services. Find similar Information Technology & Services investors on gritt.io.
Where is tPoint | A Woven Technologies Company based?
tPoint | A Woven Technologies Company is headquartered in Earley, United Kingdom.