SymTrain

📍 Alpharetta, United States🗓 Founded 2018👥 38 employees💰 Last funded Jan 2022
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 50% and start improving agent behaviors in as little as 2 weeks with SymTrain.
1
Total investors
0
Early stage
1
Mid stage
0
Late stage
2018
Founded
Investor geography1 country
United States
1
Frequently asked questions
Who invested in SymTrain?
SymTrain has 1 investors on record on gritt.io, 1 mid-stage.
When did SymTrain last raise funding?
The most recent investment in SymTrain recorded on gritt.io was in January 2022.
When was SymTrain founded?
SymTrain was founded in 2018.
What industry is SymTrain in?
SymTrain operates in Software Development. Find similar Software Development investors on gritt.io.
Where is SymTrain based?
SymTrain is headquartered in Alpharetta, United States.