SimpleCRM is an ISO 27001:2013 certified company headquartered in Singapore, with the Indian subsidiary based in Nagpur, India, and development operations in Bangalore, Hyderabad, and Colombo. Its flagship Customer Engagement Platform powers the digital transformation of organizations by digitizing, decoding, and delivering all aspects of the customer journey, from prospecting to onboarding to account management to servicing to retention. With some of the largest financial services organizations in Asia using SimpleCRM, our dynamic team has experience delivering hundreds of successful projects in geographies like Singapore, India, Sri Lanka, the United Kingdom, Philippines, Oman, and more.
SimpleCRM's digital customer engagement platform includes:
AI-enabled, multi-channel digital marketing for smart targeting of prospects/customers, resulting in higher customer engagements.
Powerful sales automation modules with AI-powered lead scoring and product recommendation for boosting sales performance across channels.
Smart eKYC/VideoKYC/Chatbot modules for contactless customer onboarding and servicing.
Omni-channel support automation with Customer-360 module and AI-powered Chatbots for providing consistent, superior customer experience across multiple channels.
A multi-purpose portal framework that can be configured to quickly deploy customer, partner, agent, or vendor portals.
Highly configurable, low-code platform that provides unparalleled flexibility to cater to the growing and changing needs of the organizations.
Support for all major cloud and on-premise deployments.
