Shipherd

📍 London, United Kingdom🗓 Founded 2025👥 3 employees💰 Last funded Feb 2026
Software Development🌐 shipherd.ai
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Shipherd helps e-commerce teams resolve customer issues, not just reply to them. We make policy-driven decisions and take real actions across systems so outcomes get completed quickly and consistently. Customer operations break at scale because humans are still doing the judgement and execution work: interpreting policy, stitching context across tools, deciding what is allowed, and then carrying out the action. Shipherd automates that decision + action loop with guardrails and a full audit trail. What we handle: Delivery exceptions and WISMO Refunds and returns Order changes Product or pricing questions Account or technical issues How it works: Shipherd learns from past resolutions, turns tribal knowledge into enforceable policy logic, pulls live operational data, and executes actions like refunds, replacements, order changes, and carrier actions. We are operators who have built and scaled CX and commerce systems across Amazon, Zoom, Skype, and BT.
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Total investors
1
Early stage
0
Mid stage
0
Late stage
2025
Founded

Investors

1 investors
All
Early stage
Mid stage
Late stage
Investor geography1 country
United Kingdom
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Frequently asked questions
Who invested in Shipherd?
Shipherd has 1 investors on record on gritt.io, including 1 early-stage backers.
When did Shipherd last raise funding?
The most recent investment in Shipherd recorded on gritt.io was in February 2026.
When was Shipherd founded?
Shipherd was founded in 2025.
What industry is Shipherd in?
Shipherd operates in Software Development. Find similar Software Development investors on gritt.io.
Where is Shipherd based?
Shipherd is headquartered in London, United Kingdom.