S1 was founded in 2012 and is a leader in the development of conversational solutions, enabling scalable yet personalized contact with your customers.
S1 is AI-Powered Conversational Platform that centralizes all your companys digital channels in one place. It also provides tools such as no-code Virtual Assistants, a virtual desktop for agents, a ticketing platform for conversation traceability, and a module with over 40 analytical and statistical reports for real-time viewing or export.
The entire suite of solutions allows for the automation of strategic business processes to achieve high availability, self-service, speed, and comfort for the customer, enhancing their experience while providing companies with all the necessary tools to deploy a conversational strategy with their customers.
S1 leverages technology to enhance the customer experience, ensuring that the user is always a top priority and tailoring a strategy to their industry and needs.
The platform manages over 4.3 million cases per month for more than 100 clients in 15 countries across Latin America and Europe. S1 is part of Quadrant Global Software and operates globally with over 300 employees working together to deliver the best digital experience.
