On the 30th June 2017 Connect Managed Services (UK) Ltd acquired PC-1 (ProtoCall One Ltd). All PC-1 services are now being delivered successfully under the Connect brand. Please visit the Connect website for more details of the combined group at www.connectmanaged.com Also please do follow Connect on LinkedIn at the following address https://www.linkedin.com/company/163194/
PC-1 History: For more than 14 years PC-1 delivered technology-enabled solutions that kept our clients at the forefront of customer engagement. Whether they’re adopting digital channels, scaling for growth or setting out on the journey to cloud, we helped them make and implement technology choices that maximise operational efficiency, enhance customer experience and improve business performance.
We have award-winning partnerships with Genesys & Cisco Contact Centre, a broad portfolio of leading edge point solutions, and the expertise to integrate & make them sing. So, when it comes to technology, we can certainly walk the talk. And when it comes to your business, we can absolutely deliver. Our technology expertise is underpinned by over 50 man-years of hands-on experience in contact centres across industry and the public sector; in the mid-market and the enterprise. As a result, we know how to design, deliver, implement and support solutions that will accelerate your customer engagement ambitions.
