From intake and scheduling to charting, billing, and the full insurance cycle — Ona brings everything a modern practice runs on into one platform. No more stitching together a call service, an EHR, a scribe, and a billing tool, each with its own login and its own 9 PM tab left open.
Ona combines CRM, EHR, and RCM in a single system, with AI built into the workflow rather than bolted on:
Front of house — AI receptionist that answers every call 24/7, online scheduling, structured digital intake, and lead management.
Clinical workflow — automated charting on your own templates, an ambient scribe that drafts the note from the visit, built-in telehealth, e-prescribing (DoseSpot/EPCS), and in-chart labs and supplements.
Operations — omnichannel chat/SMS/email, invoicing and payments, real-time insurance eligibility and claims, tasks, and reporting dashboards.
Patient engagement — a single-login patient portal, digital consents, and food journaling.
Built for a variety of practices - solo to enterprise, cash-pay or insured, in-person or fully remote — across longitudinal, ambulatory care: primary care, physical therapy, womens health, behavioral health, and integrative, functional, and naturopathic medicine.
Fully HIPAA compliant, US-based, and shaped by the clinicians who use it: a 100% user-directed roadmap with a 14-day median ship time.
Spend less time on paperwork and more time with patients. Ona does the rest.
