Nurse-1-1 is a digital healthcare platform that drives meaningful patient engagement to bridge the gap between online marketing campaigns and improved clinical outcomes, by enhancing the patient experience, improving patient adherence, and increasing the impact of their commercial spend.
Nurse-1-1 offers HIPAA-compliant, personalized, one-on-one digital conversations between patients and nurses or staff, providing continual conversational care throughout the patient journey. Organizations can embed Nurse-1-1’s live chat directly into their website to allow trusted live nurses and staff to directly engage and influence patient awareness, activation, and adherence, guiding patients towards high-value actions with human empathy. Additionally, customizable automated campaigns and follow-ups make continued touch points, future support, and medication and symptom tracking possible.
Organizations in the pharmaceutical, digital health and at-home diagnostics industries are using Nurse-1-1 to gain a higher share of their market, build brand loyalty and trust, increase the volume of new patients starting treatment, and improve overall patient experience. Nurse-1-1 partners report that by providing their patients with empathetic conversational guidance they have seen a 57% increase in patient adherence.
Overall, Nurse-1-1's services improve patient outcomes, increase patient engagement and adherence, and provide organizations visibility into the patient journey from marketing campaigns to clinical outcomes, enabling the opportunity to make data-driven decisions.
