Typically, the whole Order 2 Cash process (from getting an order until getting paid) is considered slow and a “necessary evil” to guarantee the survival of companies - after all, according to Serasa (Brazilian Credit Bureau), more than 40% of consumers and 30% of companies have restrictions (an even higher number if we consider delays).
Financial teams and companies end up suffering with the collection process, working miracles to get paid from clients - in addition to experiencing embarrassment, when in reality they are just ensuring that their own company can run. Since no business can survive without cash inflows, the market has become used to the status quo, using basic ERP functionalities combined with Excel - in addition to many hours spent on repetitive tasks.
But the great truth is that the collection process is not simple - it involves multiple variables such as the debtors profile and intent, frequency and timing, communication channel, message content, values, possibility of more extreme measures, among many others.
Neofin believes that there is a new way of making collections, integrated to the banks’ and ERPs ecosystem, and bringing intelligence through the usage of data, understanding the profile of each debtor and defining the best way and communication channel for each one of them. With this algorithm, we aim to maximize cashflow for our clients, enabling financial teams to focus their efforts on more complex cases and strategic analyses - and relying on a software to monitor and help them make decisions.
In addition to our system, we believe that education on corporate financial topics in general can change the way our clients see and carry out their daily lives, bringing knowledge, innovation and perspective.
Neofin is currently a team of 40 people who strongly believe in our mission and go to great lengths to serve our customers in the best possible way.
