Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions. We believe that people matter, so we focus on using the right technology to create the right experience for people.
We have been creating and managing contact centre operations around the world to blue chip clients since 1981. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards in the contact centre industry.
We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors.
We are pioneers in the contact centre industry with over 30 years experience in creating and managing contact centre operations around the world. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards.
We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors.
Visit our website at www.merchantscx.com
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Frequently asked questions
When was Merchants founded?
Merchants was founded in 1981.
What industry is Merchants in?
Merchants operates in Outsourcing and Offshoring Consulting. Find similar Outsourcing and Offshoring Consulting investors on gritt.io.
Where is Merchants based?
Merchants is headquartered in Johannesburg, Bryanston, South Africa.
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