Today, 30-40% of employee productivity is spent looking for information (up to 1.8 hours per day) and operational inefficiencies cost companies 20-30% of annual revenues. Yet, 66% of employees demand real-time self-service and consumer-like personalization.
MeBeBot automates employee support for HR, IT, and Operations, using Intelligent Assistants to drive productivity and personalization for a better employee experience. By automating answers to frequently asked questions, employees get help and support, 24/7, from mobile or computer devices (within Slack, Teams, and via web chat).
The internal teams, like HR and IT, can access an Admin Portal, with hundreds of curated questions and answers, to support a global workforce. Using AI, such as Natural Language Processing and Machine Learning, MeBeBot allows employees to ask questions to a pre-tested and training knowledge base of content, that is easy to edit, update and create new content without the costly development expenses.
MeBeBot is a cost-effective, SaaS-based solution that is easy to implement and scalable. The MeBeBot solution provides real-time data and analytics as well as a path to leveraging AI for future automation of administrative business processes.
The ROI value is the time savings by both employees as well as the internal HR, IT, and Operations Teams. Reducing the costs of interruptions, frustrating employee experiences, and the time value of focusing on tasks that are more strategic for the business prove that MeBeBot is sound investment for any organization.
Customers include companies like IGT, e2open, Epicor and Care.com, who have experienced a reduction in operational costs and have improved their employees experience by supporting their needs, using MeBeBots Intelligent Assistant.
