Most companies today track a number to assess how happy their customers are. NPS, CSAT, online ratings. What they miss is a way to tell what actions will move the number up or down. To do that, they would have to organise feedback from all sources; sift through thousands of rows; categorise that; find insights; map trends; and report. It’s too much. Lumoa makes this easy. It looks at any customer interaction, automates the analysis, and highlights the items with the biggest impact. The companies we work with not only see a spike in the numbers they track, but they always know what to do next to continue growing their business. Today, we serve companies in 14 countries, and we have users in 81. We have processed more than 45 million pieces of feedback in over 60 languages. And the companies we work with not only see 10%, 20%, even 150% spikes in the numbers they track, but they always know what to do next to make their customers love them. Discover how Lumoa can help you. Contact suvi@lumoa.me
2
Total investors
2
Early stage
0
Mid stage
0
Late stage
2016
Founded
Investor geography1 country
Finland
2
Frequently asked questions
Who invested in Lumoa?
Lumoa has 2 investors on record on gritt.io, including 2 early-stage backers.
When did Lumoa last raise funding?
The most recent investment in Lumoa recorded on gritt.io was in March 2018.
When was Lumoa founded?
Lumoa was founded in 2016.
What industry is Lumoa in?
Lumoa operates in Technology, Information and Internet. Find similar Technology, Information and Internet investors on gritt.io.
Where is Lumoa based?
Lumoa is headquartered in Helsinki, Finland.