Hook

📍 London, United Kingdom🗓 Founded 2020👥 74 employees💰 Last funded Jan 2024
Software Development🌐 hook.co
Website LinkedIn
Hook is building a new world for Customer Success, powered by AI. We maximize revenue, without having to add additional headcount in 3 core ways: More impact, same CS team: Our agents spot risk, recommend next steps and handle the busy work so your customer success team can spend more time doing what they do best – making your customers successful. Stop churn before it starts: Echo, our leading AI agent, spots risk up to 6 months before renewal by listening to what customers say, tracking how they use your product, and recognizing patterns that matter. It then tells you exactly what to do next for each specific customer, with proven plays based on your data, providing 90%+ accuracy in risk detection, more time to act, and a higher impact on NRR. Scale CS, with a personal touch: Our agents not only surface insights, but can automatically execute the right plays, letting you run an entire CS segment through Hook while keeping every customer interaction personal. The end of CS platforms. The rise of AI agents.
2
Total investors
1
Early stage
1
Mid stage
0
Late stage
2020
Founded

Investors

2 investors
All
Early stage
Mid stage
Late stage
Investor geography1 country
United Kingdom
2
Frequently asked questions
Who invested in Hook?
Hook has 2 investors on record on gritt.io, including 1 early-stage backers, 1 mid-stage.
When did Hook last raise funding?
The most recent investment in Hook recorded on gritt.io was in January 2024.
When was Hook founded?
Hook was founded in 2020.
What industry is Hook in?
Hook operates in Software Development. Find similar Software Development investors on gritt.io.
Where is Hook based?
Hook is headquartered in London, United Kingdom.