Help me Fix connects qualified tradespeople with users via video so that they can triage and fix maintenance issues in the home. It is primarily used by landlords and letting agents as a first-response virtual solution to maintenance call-outs.
Help me Fix is a professional service, disguised as a piece of software (not the other way around) that saves money for landlords, increases passive income for agents, reduces workload and stress for property managers, and eliminates waiting times for tenants.
It is a piece of technology that sits in between landlords, property managers, tradespeople and tenants that gets the right engineer to the right person quickly and efficiently.
Help me Fix is comprised of:
🚀 The Help me Fix App (Landlords, Tenants and Homeowners)
🚀 The Help me Fix Web Admin Panel
🚀 The Help me Fix Engineer App
Whether you’re a letting agent or multi-let landlord, the problem of the initial call out is always the same. Most physical call outs are unnecessary, but until you know what the problem is, have a professional take a look, and see if it’s something the tenant can fix themselves, you are always in a position of uncertainty.
Imagine if engineer availability, time actually getting to site, and ‘the call-out charge’ were no longer a problem. Imagine if the engineer that was diagnosing the issue didn’t have a vested interest in getting the repair work. Would this affect the recommendation they made?
Help me Fix can improve service to your tenants, save you time and cut back on maintenance costs. The whole service is built around improving tenant experience, which in turn improves tenancy-length, payment of rent on time and reduces the headaches of the day-to-day management of your properties.
