EdgeTier

📍 Dublin 2, Ireland🗓 Founded 2015👥 38 employees💰 Last funded Jun 2019
Information Technology & Services🌐 edgetier.com
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EdgeTier deliver high-quality analytics products and services to our clients in the areas of customer service, customer simulation, and analytics services. Customer service is changing. Customer expectations are rising. Faster response times, better service, faster time to resolution are basic expectations bundled with inbound requests. EdgeTier combine domain knowledge with specialist technical skills to deliver high-impact statistical insights, predictive models and data-driven business advice. Arthur is EdgeTiers automated agent assistant which works seamlessly with customer service agents to answer customer queries more efficiently and accurately, yet retaining a personal touch for every customer. Arthur uses cutting edge analytics, machine learning, automation, and artificial intelligence technology to generate personalised and accurate responses to every customer query. Customer contact centres using Arthur are seeing reductions in average handling times of up to 80% for inbound customer queries - get in touch with us now to see how Arthur can revolutionise your contact centre.
1
Total investors
0
Early stage
1
Mid stage
0
Late stage
2015
Founded

Investors

1 investors
All
Early stage
Mid stage
Late stage
Investor geography1 country
United Kingdom
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Frequently asked questions
Who invested in EdgeTier?
EdgeTier has 1 investors on record on gritt.io, 1 mid-stage.
When did EdgeTier last raise funding?
The most recent investment in EdgeTier recorded on gritt.io was in June 2019.
When was EdgeTier founded?
EdgeTier was founded in 2015.
What industry is EdgeTier in?
EdgeTier operates in Information Technology & Services. Find similar Information Technology & Services investors on gritt.io.
Where is EdgeTier based?
EdgeTier is headquartered in Dublin 2, Ireland.