Directly

📍 San Francisco, United States🗓 Founded 2011👥 371 employees💰 Last funded Apr 2020
Technology, Information and Internet🌐 directly.com
Website LinkedIn
Directly is a pioneer in customer service for many of the world’s leading brands. Customer service leaders partner with Directly to support customers with cutting-edge AI and on-demand solutions for the modern enterprise. Companies like Airbnb, Microsoft, and Samsung improve their customer experience, boosting CSAT by up to 20% while significantly reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True Ventures, Costanoa Ventures, Industry Ventures, Triangle Peak Partners, and Northgate Capital. Come join Directly and contribute to our culture of curiosity, authenticity, and innovation!
10
Total investors
3
Early stage
2
Mid stage
5
Late stage
2011
Founded

Investors

10 investors
All
Early stage
Mid stage
Late stage
Investor geography1 country
United States
10
Investor activity2011–2020 · investors recorded per year
2011120132201412015120171201812019220201
Recent (last 2y)Earlier
Frequently asked questions
Who invested in Directly?
Directly has 10 investors on record on gritt.io, including 3 early-stage backers, 2 mid-stage and 5 late-stage investors.
When did Directly last raise funding?
The most recent investment in Directly recorded on gritt.io was in April 2020.
When was Directly founded?
Directly was founded in 2011.
What industry is Directly in?
Directly operates in Technology, Information and Internet. Find similar Technology, Information and Internet investors on gritt.io.
Where is Directly based?
Directly is headquartered in San Francisco, United States.