ClearFeed

📍 Bangalore, India🗓 Founded 2021👥 23 employees💰 Last funded Mar 2022
Companies today are increasingly providing Support - both internally and externally - on Slack and Teams. The ad-hoc use of triage channels and customer Slack rooms creates problems of missed responses, lack of service metrics and anxiety for all the responders who individually keep scanning Slack rooms. ClearFeed converts Slack channels into a single queue of requests, uses AI to flag requests that need a response, allows responders to update status of requests and assign ownership and make sure all requests are closed out. Integrations with tools like Zendesk, Jira, Freshdesk, Salesforce et al allow agents to handover or link Slack requests to other enterprise tools and close the loop back on Slack when issues are solved therein. We have been helping the worlds leading companies like Atlan Data, Accryl, Chronosphere, Benlabs, Sprinto, MindsDB, TestRigor in scaling customer support, engineering escalations and IT helpdesk on Slack. We were founded by experienced managers and second-time entrepreneurs and are based out of Bangalore, India.
2
Total investors
2
Early stage
0
Mid stage
0
Late stage
2021
Founded
Investor geography2 countries
India
1
Singapore
1
Frequently asked questions
Who invested in ClearFeed?
ClearFeed has 2 investors on record on gritt.io, including 2 early-stage backers.
When did ClearFeed last raise funding?
The most recent investment in ClearFeed recorded on gritt.io was in March 2022.
When was ClearFeed founded?
ClearFeed was founded in 2021.
What industry is ClearFeed in?
ClearFeed operates in Technology, Information and Internet. Find similar Technology, Information and Internet investors on gritt.io.
Where is ClearFeed based?
ClearFeed is headquartered in Bangalore, India.