How to rapidly get companywide engagement, reduce silos, prove indisputable ROI, and become indispensable to corporate strategy.
> Save customers time, money, and worry as the path to greater revenue growth
> Influence every growth and efficiency effort in your firm
EXPERIENCE LEADERSHIP MASTERY is the perfect way to start XM, or gently course-correct, or pivot. (XM: Customer + Partner + Employee Experience) It allows everyone to get in-sync, from interns to experts and execs. is super-rare advice. Its super affordable as self-paced and remotely facilitated e-consulting.
SENIOR LEADERS:
♦ C-Suite Guide to XM Growth (2-hr pivotal session)
♦ XM Council Strategic Impact
♦ CX Maturity Roadmap & Playbook
♦ Customer-Centric Culture Assessment
ADVANCED:
♦ Experience Value Exchange (influence internal engagement)
♦ CCO Masterminds (quarterly: Experience Leadership templates)
♦ Strategy Masterminds (90-minute action templates)
♦ Experience Leadership for Experts & Execs (90 minute sessions x 5 topics)
♦ Coaching (CX, CS, EX, PX, Marketing Ops)
INTERMEDIATE:
♦ Experience Value Exchange
♦ Strategy Masterminds
♦ Experience Management Maturity (90 minutes x 5 topics)
♦ 100% CCXP Ready (intermediate)
♦ Journey Map ROI Facilitator Skills (6 As of XM success)
♦ Coaching
FOUNDATIONS:
♦ Experience Value Exchange
♦ Automatic Experience Excellence (for CX, EX, PX managers)
♦ Internal Collaboration (for anyone)
♦ Coaching
Experience Value Exchange builds CS, CX, EX, PX & Marketing influence of automatic experience excellence. (Automatic: prevent issues. Excellence: meet or exceed expectations.) Earn badges as you master 6 competencies:
1) Growth inspired by CX+EX+PX insights
2) 1-to-1 ratio in value delivered vs expected
3) Lifetime value mindset
4) Aligned motivations
5) Respect of interdependencies
6) Follow-through on intentions
Join today at ClearAction.com/team-sport
Success@ClearAction.com
text/tel +1 408.687.9700
