ARPPA Technologies

📍 Oviedo, Spain👥 16 employees💰 Last funded Sep 2019

Technology, Information and Internet 🌐 arppatechnologies.com

ARPPA Technologies has a patented solution for companies in the service sector (including banks, rail and coach transport companies, telemedecine providers, local government etc.) to offer effective point of sales piloted terminals serving customers from a remote point whilst still enabling customers and agent to see each other and for the agent to serve the customer without any need for the customer to do anything other than request the service. With no menu-driven system a customer touches a screen on the terminal/kiosk to open a session with an agent who can provide information, ticket sales, or any service normally offered by a sales or service representative, or in the case of a bank, offer services normally offered in a branch but from a smaller footprint and at a much lower cost. Our offering is OPEX so no capital investment up-front. After over 14 millions transaction there has never ever been any complaint of the service and average ratings for the quality of service are much higher than for staff in a sales office or branch. We offer a normalised, secure, productive service for clients wherever costs are an issue but service cannot be compromised.

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